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We used a travel agent and it was cheaper than booking on Expedia or through the hotel. Also, it was so easy because she just sent us a packet with everything we needed and arranged all of our transfers. The only thing we had to do was print our boarding passes online the night before we left!
I used a travel agent for a Sandals vacation once. It seemed a little stupid when we did it. However later, the airline running our flight closed down and our travel agent was able to get us a new flight to a closer airport at no extra cost to us. I'm pretty sure we couldn't have done that on our own. So in the end, I am very pro travel agent!
We used a travel agent when we went to Mexico last November. It was out first big trip so I didnt really trust myself. We're planning on going again in Feb/March and I think I'll go with an agent again. Mainly because I dont want to deal with organizing a shuttle to our resort. If it was in the US, no problem. But Mexico... no thank you!
Also, like Encore said... they can be really helpful if something goes wrong!
We booked our honeymoon through a travel agent because we wanted to be sure we had good insurance in case of a hurricane. I was also happy to see that she had access to better flight times and came up with the same price I could get online. I travel often and always book my flights myself but for a honeymoon, I highly recommend using an agent just in case anything goes wrong. Seriously, if there was a problem, I was in no condition to deal with it after the wedding.
For our first few big trips (Japan, Spain, Portugal) we used a travel agent, mostly because we didn't know what we were doing. Now that we've got a bit of travel under our belts, my FI booked our entire trip to Ireland himself, plus all our smaller trips to the US he does too.
I think they can be helpful with suggestions, sometimes they can find better deals, etc. But it's also fun to plan and book trips yourself if you feel comfortable doing it!
We used a travel agent and were glad that we did. We would have booked a different resort than the one we did, but after visiting with the travel agent, we changed our minds. He showed us a lot of pictures that you won't find on-line. The pictures he showed us were ones that HE had taken when he went there. So they weren't all staged, and showed no one there. They showed what they would look like on a typical day. After seeing his pictures, we decided to change the resort to a more calm/low key resort.
Also, it made EVERYTHING so much easier. We showed up and said what we wanted. They booked our flight, took care of transportation (from and to airport), took care of our adventures and resort. It couldn't have been easier.
My only experience with travel agencies are through my old job, and they were ragingly incompetent. I've always done my own trip planning (to 30+ countries now) and it's been 100% sucecssful. But, I like having the freedom to do my own thing, and hate guided tours/all inclusive resorts, so that system really works for me. I think it depends on how you want to travel as to whether or not a travel agent is right for you!
I think using a travel agent would be useful if you're going to multiple destinations, and wanted definte plans at certain location. OR if you have no idea what you want to do while you're there or how to get there. Sometimes they can find you better rates.
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How many of you out there used a Travel Agent? FH and I have been on several out of country trips and have primarily used sites like priceline or travelocity. I was wondering what the benefits are of actually using a Travel Agent instead of booking online?