Post # 1
I’m at the point of now choosing between some vendors. The problem is, I feel so bad telling them that we’ve chosen someone else. How should I go about doing that? The photographer I really wanted is just way out of our budget after some back & forth on pricing. So, I’m having to go with a much less expensive option, and I feel really bad telling him he is out of our budget.
Any tips on nicely turning down a vendor?
Post # 3
I sent my vendors a nice email thanking them for their time and for meeting with me and letting them know that I’ve unfortunately selected another vendor to provide the services.
Short, simple and no further explanation necessary. For every client they book, they get turned down lots of times, so they’re used to it (and probably appreciate those that let them know if they went another direction so they don’t wonder if that business is coming their way).
Post # 4
I only really turned down one vendor. Not that I hadn’t actually chosen one vendor over another, I just didn’t have to let the other vendor know they weren’t the one we went with. It is really uncomfortable/difficult to do, which is why I avoided it. I just didn’t call them after the meeting. Which probably isn’t right, but I was lucky enough to not have them call me and ask if they were hired. The one vendor I did have to discuss this with I do so via email. The email say, “Greetings ______, I was so nice to meet with you the other day. You’re amazingly talented, I really love your work. Unfortunately though, upon changes in my budget, I won’t be able to afford the package prices you’re offering. I apologize for any inconvenience! I’ll be sure to recommend you to the other brides I know”. Hope that helps!
Post # 5
Exactly like you said it here. You really like his work but unfortunately he is out of your price range and you need to go with someone less expensive. As vendors we know that not every person who contacts us is going to book us. I appreciate when people tell us they have decided to go with another vendor so I don’t have to wonder if we should continue to follow up with them.
Post # 6
I agree with ideallighting. I definitely didn’t get too wordy or mushy, because really, it’s all just a business decision. I did have a couple of people come back and ask what they could do differently in the future for other potential clients, which I thought was nice.
Post # 7
I feel the same way. Fiance tells me that “they are business people, they are not your friend per se, and you shouldn’t feel bad about telling them you found someone else.”
Post # 8
Well, I sent the email to the photographer, and surprisingly he is still willing to work with me. He said if I tell him my budget, he will see what he can do.
I sent him what I had been quoted, and he’s willing to still do his entire package, minus the assistant photographer, for $350 less than what he’d originally quoted me! Yay! I talked to Fiance, and it’s still $200 over the others we’ve checked with, but I think it’s worth it, plus he will toss in a free 11 x 14 print for us.
I’m so excited, and he was super nice about it!
Post # 9
I think you would be fine just sending an email letting them know that you appreciate them working on your budget with you, but in the end you had to go with someone else since you (you, not the vendor) werent able to make the cost work with your budget.
Updated to add – just read your follow up. Obviously I wouldnt suggest lying about your budget, but if you tell someone you love them but its out of your budget, most times they will come back with “what is your budget and what can we do to make it work”. They want your business as much as you want theirs and as long as people arent asking for a full package at a deep discount without giving up anything, vendors tend to be pretty reasonable with negotiating.