(Closed) UGH. Venue vent ahead

posted 5 years ago in Venue
Post # 3
Member
3697 posts
Sugar bee

Hmm, very passive-aggressive of them.

It sounds like they have major organization issues. You would probably be doing people in your area a service if you posted your experience on Yelp and other local review sites, etc., and named names. You don’t have to be mean about it, just straightforward about the fact that you found it very difficult to contact them and that they put additional roadblocks in your path.

If I were trying to organize things for an event in your area, I would appreciate a candid review warning me that a given venue was really difficult to contact/work with.

Post # 4
Member
477 posts
Helper bee
  • Wedding: June 2014

How frustrating! You’re probably better off in the long run not booking with them. Imagine if they are this disorganized now how much worse it would be if they were taking down the details for your wedding! I agree with PP that you should post a review on Yelp.

Post # 5
Member
11234 posts
Sugar Beekeeper
  • Wedding: August 2013

@KCKnd2:  This.

WTF???

Post # 6
Member
1177 posts
Bumble bee
  • Wedding: June 2013

It sounds like you kind of lucked out. Better to find out they’re unprofessional flakes before you rent from them.

Post # 7
Member
2686 posts
Sugar bee

That is very strange and frustrating.  I’m sure the venue is a nice place, but if they don’t want to acknowledge you or discuss how they can do business with you, it’s their loss.  Time to start looking for other venues and warning other friends about that venue’s staff.

Post # 8
Member
2552 posts
Sugar bee
  • Wedding: July 2013

LOLZ! This literally just happened to me about a month or two ago! I was trying to contact a planner in my area I had been given great recommendations for. I kept calling & e-mailing her (about 2 weeks before x-mas, then after new years, and again at the end of the month) with no response. Finally I just went to her facebook page & posted that I had been trying to get in contact with them for the past month and a half and if there was a better way to reach them. Same response you got except they did at least send me a message as well- one scentence “Sorry, we are booked”. I just kept thinking how big a favor they did me- had I discovered they were that unprofessional after the contract I would have died!!!! 

I second the yelp review!!! 

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