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I just want to preface this post by saying that the baby is fine.
But this morning I went for my 11-week ultrasound nuchal test.The tech first tried to see the baby with the monitor on my stomach, but she got really frustrated and said she couldn't see anything. I mentioned that I have a tipped uterus (harmless, but makes it harder to see the baby) and she said, rudely, "I can see that. I don't even know why you're here. They never should have sent you this early with a tipped uterus. Of course we can't see anything. I don't even know why they sent you here." Then she said we would have to try an internal probe to see if we could see the baby that way. Fine. So she did that and she was looking at the monitor for a loooong time and not saying anything. I said, "Can you see it ok now?" and she said, "Wow, your baby's really dead in there."
I lurched up and said, "WHAT?!" and she said, "Oh, I just mean your baby's really dead tired and sleeping in there. I can't wake it up." She tried shaking my stomach and I did some jumping jacks but nothing would wake up the baby. I asked if everything is ok and she seemed annoyed and said, "It's sleeping. That's what babies do. Come back next week and we'll try again."
I know the baby is fine but her comment about my baby being DEAD was just so cruel and it really upset me. I didn't say anything about it because I was trying to hold back my tears. My husband couldn't attend this appointment so I was there all by myself. I am just so shaken up over this!
You need to call her supervisor immediately and complain. That behavior is completely unprofessional and unacceptable. I'm so sorry you were treated that way.
i'm so sorry for you. that was a horrible, horrible thing for her to say. and her attitude seems really rude. you should call or write a letter, this deserves an apology.
I would have slapped a B****!
I agree with @Moose about calling the office and talking to her supervisor. Even without the "dead" comment her behavior and attitude was just wrong. We all have our bad days but that is no excuse to treat others poorly.
That is so beyond unacceptable. I would call her supervisor, immediately.
I would absolutely call that company and speak with a supervisor. She was completely insensitive. I could only imagine the horrible things she has said to other women with more difficulties! I'm so sorry you had to go through that and I hope for all the best with your new little one!
I agree...what an awful situation to be in by yourself! You should say something to her supervisor or at least your doctor to make sure you do NOT see her again.
So sorry...that really is terrible. At least the baby is fine though!
What an awful thing to say! I'd definitely complain about her comment & her attitude in general.
You should def call. She should never say the WORD "dead" when doing an us! I wonder why people even go into this field if they are that grumpy.
Have you ever watched "Arrested Development?" There's a physician on there who always makes comments like that. That's where someone like that belongs...in a sitcom, not in real life! I'm sorry you experience that, and I'm glad the baby's fine :)
Please please please call them right now and let them know what went down! That should never happen at a doctors office especially in an ultrasound. Ultrasounds are suppose to be fun and exciting. Call them befor lunch because most OB offices close at lunch on Fridays!
I think that was unprofessional. If she's having a bad day, she needs to suck it up and be pleasant to her patients!
I am not preggo but I had a US a couple of months ago. The first place I got sent to didn't even give me the proper instructions that I need for the US, so when I got there the lady started yelling at me in front of everyone. Needless to say I was bawling my eyes out so I called the doctor's office that referred me and just said what they did. Not only did they give me a new referral to a different place that was SO much better but they had the other place's owner calling me back and giving me a formal a apology.
As I mentioned, contact the doctor's office that referred you for your US and explain what happen and mention you want to be sent somewhere else. Then your doctor's office will forward the complaint, which in my mind is much worse than you complaining to the supervisor.
I suggest printing out exactly what you posted and send it in, or call her supervisor and repeat it verbatim. Even if she was grumpy that they "sent you too early" or whatever, that is not your problem and the way she behaved is beyond unacceptable.
wow. i'm pretty laid back and let a LOT of things "roll off my back" but my mouth dropped open when I read that line. I'da gotten up outta there and RAN to her supervisor. Sorry but that's just beyond cruel. Even though I can sorta "understand" what she meant by saying that - she should have chosen her words more wisely. Plus she sounded like she was being rude to begin with...but yeah - I would have gone postal.
Happy to hear the baby's doing good!!!!! :D
You need to report her unprofessional behavior to the facility administrator. You also need to complain to your OBs office. That woman was waaaaaay out of line. She has no business dealing with patients.
Absolutely call the office and speak to her supervisor. That was a HORRIBLE thing to say. Even if it was an off-hand remark where she wasn't really thinking, she needs to be reminded to have better judgment than that and to speak more carefully.
wow. what a b*tch! sorry that you had such a bad situation. i hope that you do make a call!
I agree with the rest of the bees... That is just unacceptable. I would call her supervisor as soon as you can. I'm sorry you had to go through this :[ Hang in there!
Wow. That just turns my stomach. Really, it makes me nauseous.
I would not have been able to hold my tongue.
OK that's really bad. I think that might even be grounds for dismissal! I know it's hard to speak up, but you just may save another woman the same awful experience!
I think some ppl in the medical profession forget what a delicate and vulnerable state most ppl that come to see them in particular are in. I had bloodwork done for a mystery illness a few yrs ago, and when my doc called with the results, he left a voicemail saying everything was fine except one reading, but it must be a fluke because otherwise I'd be dead or dying soon. WTF? I'm seeing you and doing these tests because something's wrong - the word DEAD doesn't need to be left on my messages!
For the record, I am still very much alive=)
Thank goodness your baby is fine :)
I would call her supervisor and follow up with a formal letter of complaint detailing exactly what happened. That is completely unprofessional and can you imagine what she might say to someone whose baby really is not ok??
sorry you had to go through that *hugs*
I just about spit water all over my screen when I read what she said to you! That's probably the worse thing ANY medical professional could say to a pregnant woman. I agree with all PP's, you need to call or write a letter to her supervisor. I know it can be hard to speak up, especially when you think someone else's job may be on the line, but for the sake of future patients in that office, I say do it. And don't hold back, either.
I'm so sorry she was so rude and insensitive to you! But I'm happy to hear that the baby is fine. :)
ugh, I would have posted their name and phone number here. that's totally out of line.
I almost threw up reading this. She need to be spoken to, and perhaps dismissed from the practice.
That is ridiculous! Please do say something to someone there so no other pregnant woman needs to deal with this. I would be very upset too! She was incredibly rude and insensitive.
Oh, PS for a great show, I'd always pound some OJ just before going in. Everyone used to comment on how active Lemon was. Really I just had her hopped up on sugar!
Wow, that's ridiculous. I agree with the PP - call the office and ask to speak to her supervisor or the head physician about her. What she said to you is completely uncalled for. I would ask that disciplinary action be taken, b/c you never want another expectant mother going through what you just went through!
I'm glad the baby is ok, and hopefully you'll be able to see more next week.
So sorry you had to go through that! She is definitely lacking in tact when it comes to dealing with patients. Maybe you should mention something to your doctor - I'm sure he/she would appreciate you telling them that.
I literally have no words.
You should definitely speak with someone--whether that someone be your regular doctor or the doctor at that clinic I really don't know, but I would definitely complain and insist that that particular technician not touch me again.
Wow. I am so incredibly sorry.
PLEASE PLEASE call them and lodge a complaint immediately! So NOT okay. She should be ashamed of herself for talking to an expectant parent that way--I would have gone ape-sh**. No kidding.
Oh my gosh. What an awful thing to say and awful way to act. I think I would have burst out crying right then and there. What kind of mean person would say those things. It sounds like this person has become desensitized and needs a harsh dose of reality from her supervisor. I agree with the others, call!
@DG...I love the OJ idea. lol I'm not preggos and don't plan to be anytime soon, but someday I will try that trick. lol
OMG I am in absolute shock after reading this. I can't believe her! I would call your doctor right away and report her. Noone should treat a patient like that.
@McDowell I don't like that comment at all! I am upset for you!
@MrsDG Yep, unknowingly I pounded a whole cranberry juice bottle right before I went in to 9 week ultrasound simply b/c I was so thirsty; Super active baby! Now I've heard many people say this is a way to get the baby moving.
Ok, first of all I am happy that the baby is doing fine. However, let me say that a horrible US tech was one (the main) of the reasons that I switched OBGYNs. I also made sure to tell them I was switching practiioners and had an office manager call me to ask why and I explained in detail regarding what happened at our 20-week. My husband is in the healthcare field and he awas appalled at how she treated us, saying he would never treat a patient like that, but of course I didn't know what to expect so I was glad he was there. I feel so much more comfortable with my doctors now than I did before. You should definitely expect better treatment - I agree that is almost grounds for dismissal and if someone does not have the ability to leave their bad day or attitude outside the office door in this field then they should be doing something else. Please don't continue to go to a place that condones this behavior, or at least contact them to explain how hurt and disappointed you are. You should not have to deal with this tech again and the practice deserves to know this is going on!
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