Unhappy with Assigned DOC (Vent)

posted 2 years ago in Logistics
Post # 2
42089 posts
Honey Beekeeper
  • Wedding: November 1999

TheSpecial:  Do you know that she has no prior experience elsewhere? I can understand your concern, but even if she is new we all have to start somewhere.

I feel sorry for her with customers complaining before they have even met her. How will she gain experience if everyone refuses to work with her? With a good checklist and a run through with you beforehand, I’m sure she will do just fine.

Post # 3
381 posts
Helper bee
  • Wedding: Royal Park Hotel

TheSpecial:  Is it too late to hire an outside DOC? Our venue came with a DOC and she was great but she also got married on the same night we got married so obviously was not there for the entire week of our wedding.  We had someone else who was ok but typically DOCs that come with the venue don’t do that much.

Hiring an outside DOC cost us about $1100 and I was totally against it at first – thinking it would be a waste and we could handle it ourselves (we only had a 45 person wedding)  but it was the best decision we ever made as we would have been up a creek without her or my mother would have been stressed out with the details instead of relaxing on the day.  Is this an option????

Post # 4
1629 posts
Bumble bee
  • Wedding: October 2014 - Church

TheSpecial:  Maybe she is just new to that particular venue? I would meet with her first before determining whether you want to change your DOC. I feel bad for her.

Post # 7
381 posts
Helper bee
  • Wedding: Royal Park Hotel

TheSpecial:  It was actually here on weddingbee!  One of the official weddingbee bloggers (Ms. Tartlet) was blogging her wedding on here and she had the same venue.  I really liked all her pictures and she seemed super happy with everything so I PM’d her.

I ended up using the same DJ, officiant and day-of coordinator.  She did an entire entry on how much she thought a DOC wasn’t necessary at first but was so glad she got her so I thought “Oh shit…”  But my mom brought it up first. 

Post # 8
3217 posts
Sugar bee

It seems like you are over reacting.  You don’t even know if she has any experience.  She could be the best of all of them, even if she doesn’t have the online reviews with this facility.

You are asking her to coordinate other professional wedding professionals, not give you surgery.  I’m not saying it’s not hard, or it doesn’t have it’s stresses, but all the people she would be co-ordinating are professionals that have all done this hundreds of times.  I’m sure there are nuances to getting bargains or knowing the lingo, but she also has a team of colleagues working with the same vendors (cause really it’s a relatively small pool of potential vendors) whom she can also get advice.  She also has the director who can also help her.  Even if she is brand new, it will be ok.

At least meet her before you decide she isn’t the one for you.

Post # 9
1599 posts
Bumble bee
  • Wedding: October 2013

If she’s new now, she will still have almost 2 years of experience when you get married 20 months from now. I think you’re over reacting. 

Post # 12
1981 posts
Buzzing bee
  • Wedding: November 2014

TheSpecial:  I could have written this, LOL! We got an email a couple days ago that our DOC at our venue was moving on and we were getting a new DOC (our 3rd, btw). So I can get why you are concerned- obviously if you could choose between the seasoned DOC who has done 50 weddings at your exact venue v. a DOC who has not, MOST people would go for the seasoned coordinator. Since she seems newer at this venue, I would ask her some questions about her DOC experience before working at that venue and how many weddings at YOUR venue she will ahve under her belt. If she seems really inexperienced, I would tell the venue you are concerned because (and have specific reasons) and ask for a different DOC. No one wants to be the guinea pig!! 

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