Universal registry Q: Amazon vs. Myregistry?

posted 7 years ago in Gifts and Registries
Post # 3
Member
629 posts
Busy bee
  • Wedding: October 2011

One of my friends had an Amazon registry, and the only snag she hit was that you have to pay to send back any returns.  Theoretically, if it’s off of your registry, you probably won’t want to return it…but it depends on how many people use the registry correctly and prevent you from getting duplicates.  🙂  She only got 1 duplicate, but she still had to pay to send it back which was crappy.  Other than that, she liked it!

Post # 4
Member
45 posts
Newbee
  • Wedding: February 2012

we’re really liking http://www.depositagift.com it’s a cash gift registry that lets you register for anything and basically breaks up big items into smaller contribution, essentially facilitating group gifts and letting you register for stuff you otherwise couldn’t, like a flatscreen or a grill or furniture. it’s great…and no returns!!!

Post # 5
Member
955 posts
Busy bee
  • Wedding: May 2011

I used myregistry.com and very very VERY few guests used it (software shows how many people are viewing). I was really disappointed as I made major effort to list exactly what we needed (tiny apartment and we’re older). Out of 110+guests, only 3 purchased from myregistry while many guests purchased through macys online as well as crate and barrel online. 

My gut is that guests who weren’t familiar with the brand weren’t confidant in the site. I strongly suggest registering at more than one location and using a universal registry as a backup.

Post # 6
Member
16 posts
Newbee
  • Wedding: September 2010

We used Amazon and I would definitely recommend it (and have, to several of my engaged friends). Maybe we just had an internet-savvy crowd, but nearly everything on that registry was purchased – both from within Amazon and from the “Universal Registry Button.” Tons of things are available on Amazon itself, which is a huge advantage because there is no nonsense with syncing or whatnot. The Universal Registry stuff worked really well – we didn’t have any problems with people not marking when they had purchased something or anything like that. I thought the combo was great – Amazon has almost everything under the sun with great prices (with all those convenient reviews!) and the things they didn’t have were easily added with Universal Registry. They even had our china pattern!

I do think another advantage of Amazon over MyRegistry.com is that people have actually heard of Amazon – it’s not some random wedding-specific brand. Plus, there’s often free shipping!

If you go with Amazon, make sure that your guests have your address, because Amazon won’t auto-fill that information on the outside website for Universal Registry items. Put your address on your wedding website or something. 

We did get one duplicate that we had to return to Amazon. It was sort of annoying, but not a big deal, and then we got a gift card we could use on anything – since Amazon has such a huge selection, that came in handy immediately. Much better than, say, a Macy’s gift card.

Anyway, I loved Amazon. That’s my two cents. We did look into MyRegistry, and tried it out briefly, but I wasn’t too impressed. Amazon worked out really well for us. 

Post # 7
Member
21 posts
Newbee
  • Wedding: October 2012

I tried MyRegistry for a little while, but found the web design to be horrendous–and they don’t offer a handy button for your browser that allows you to add items to your registry from any website (which Amazon does). Mostly since I couldn’t bear to send guests to a crappy site like MyRegistry, I switched to Amazon, and have been SO happy so far. The functionality and appearance are great, and I love the “add to wishlist” shortcut on my nav bar. However, I can’t report yet on whether wedding guests will be annoyed that we haven’t registered at a bricks-and-mortar store. (I probably should do that, but I just can’t bring myself to.)

Post # 9
Member
149 posts
Blushing bee
  • Wedding: November 2011

So glad you posted this, because I was considering this earlier. I am definitely going to use Amazon as our third universal registry.

Post # 10
Member
2053 posts
Buzzing bee
  • Wedding: October 2011

We’re using MyRegistry.com and are very pleased with it. They offer a button for your browser and the site updates accurately. It helped to inform our guests that through it they could view our registries at Macys, Williams-Sonoma, etc. so once they realized it was linked to reputable stores it seemed to click for them in understanding how it works and that it is legit.

We tried giftregistry360.com which was horrible and so slow. Of course, it was a beta version but still, sheesh, no progress. Would take days to update, if at all!

Post # 11
Member
1991 posts
Buzzing bee
  • Wedding: October 2011

I’m only have 2 registries. One at Kohl’s and the other at Amazon.

About 60 – 70% of the gifts are on the Amazon registry just because they’re cheaper. I’ve had no problems no far but I will say that I’m a little concerned that people will not want to buy off of an Amazon registry.

So far, I REALLY like using the Amazon registry as I don’t have to leave my house to go and choose gifts.

I guess we’ll see as we get closer to the wedding date.

Post # 12
Member
21 posts
Newbee
  • Wedding: October 2012

I think I tried Registry360, not MyRegistry–whoops!

Post # 13
Member
217 posts
Helper bee
  • Wedding: May 2011

We used http://www.uponourstar.com and we loved it- we had a great experience with it.  I wasn’t sure what to expect and we also had a B&M registry to cater to those guests who would prefer to go that route- but overall we had a very positive experience and I would totally recommend them!

It helped I think that most people knew we were really focused on our house remodel and that was our biggest financial priority- so using our “wish” registry was preferred- so work of mouth worked in our favor!

Post # 13
Member
1 posts
Wannabee

Have you heard of Pegas.us.com? It’s a universal registry as well. You can create your registry from a long list of stores, like Macys, Bed Bath and Beyond, Target, and so on…on the site, and then it will all be stored in one central location. It’s very user friendly. My friend used it when she got married and it was great. It was easy to register for all of her goodies, and very user friendly for her guests. The entire registry is all in one central location. Here is the website: https://pegas.us.com/WLX.htm Check it out, and make registering fun and easy!

Post # 14
Member
41 posts
Newbee
  • Wedding: July 2017

I love it when my friends use the Amazon registry. The items are cheaper there, and since I am a Prime member, I get Free Shipping. I hate buying off registries when I have to pay some ridiculous shipping fee – it cuts into my gift buying budget and I end up getting them a cheaper gift. <Sorry! Girls gotta stick to her budget!> Here’s a link to Amazon registry to check it out. http://amzn.to/1yT9HQp

Post # 15
Member
1 posts
Wannabee
  • Wedding: November 2015

I am a hardcore Amazon fan! I have been using prime religiously for everything in my household from clothes, video, and now pantry all on my Amazon cc of course! It just seemed like the right choice to go with Amazon for a wedding registry especially with the universal location (and the price-checking toolbar plug-in). However, that seems to be where the good news stops. I was very disappointed by the whole process now that it’s over and probably wouldn’t recommend… I’ll break down pros and cons so you can make an informed decision:

PROS
-can add any item from any online retailer
-can cross check pricing with toolbar plug-in
-can easily share the link
-thank you card option
-easy notification of purchases and shipments

CONS
-apparently it was difficult to locate the registry to some guests without going to the link within the wedding website. There’s nowhere on the Amazon home page to search a registry.
-I had A LOT more issues with older, less tech-saavy guests than anticipated. I wrongly assumed that nearly anyone knows how to buy online by now. Here’s the disclaimer: you’ll be getting calls from every random relative to walk them through getting to the registry (or even your wedding website!) Because of this, you will get a lot of gifts NOT on the registry, registry gifts but purchased from somewhere else, and duplicate gifts because of guests buying elsewhere. (There is a way that an item on the registry can be marked as purchased elsewhere so you don’t get duplicates, but that’s expecting a lot from someone who didn’t understand how to purchase from the registry) Note: if someone buys something from somewhere else, you now need to find out that retailer’s return policy, a lot will only give in-store credit and must be returned in person. (I got married in mid-November and when I came back from my honeymoon, it was holiday madness, but I only had 30 days to return some items purchased from brick and mortar retailers–mega inconvenience, also only get current HOLIDAY SALES PRICE if you don’t have a gift receipt–which nearly none of the gifts contained).
-It was a little difficult for me to access the registry as well and I’m very familiar with Amazon. The only way to find it is through your Wish Lists>Wedding Registry or to search on Google, or to have the link
-Some items may become “unavailable” from the 3rd party seller between you adding it to your registry and when the guests are looking to buy. So you have to keep up with consistently updating the registry so that all items are available. I double checked it about 1 month before and didn’t have time to do it again and when I checked afterward, about 25% of the registry was unavailable.
-If you find something from another online retailer and add to the registry–this doesn’t’ seamlessly transfer over. It is a link to the item, however, if there are multiple options: (color options, size options, quantity options etc) none of that will translate over. I added in bedding, but the size didn’t come over and several guests said they wanted to purchase it but didn’t know what size so we didn’t get bedding. I also added dinnerware from another retailer and it came in different colors, but my saved option didn’t translate over so we didn’t get that either. Same goes for the Kitchenaid mixer, keurig, etc. So, yes, you can add items from other retailers, but not accurately, and I wouldn’t count on getting those items because guests want to be sure they’re getting you something you want so they’ll choose something else.
-Now comes the really bad part—the return process. Because I received so many duplicates due to the above issues, there were ALOT of gifts to return (nearly 40). This may not seem super crazy, but it took about an entire day to organize an Excel doc with all the items to be returned, box them, and call customer service and contact each 3rd party retailer. I attempted to return online with the very easy return system. However, there was a glitch in the system that said I was past my 180 return policy (which starts from day of receipt of the item, just FYI because we got several gifts 1+ month before the wedding) just 3 weeks after the wedding so I had to call into Customer Service to return. I spoke to a very helpful representative, but this phone call was nearly 4 HOURS LONG. In the end, I received all of the return labels that amazon could generate. However, there were errors on the shipping labels. It used the name and address of someone I had sent a gift almost 2 years ago to because their information was in my shipping address profile. I had to call again and nearly 1 hour later, I finally had corrected return labels. I wish it didn’t, but it gets worse…. You have to package each item individually (unless it was several items purchased from the same gifter and not from a 3rd party) so it was A LOT to keep up with and organize to avoid mistakes. Not to mention, KEEP YOUR SHIPPING BOXES!!! You will be happy you did when you see how much you have to return! We ended up not having enough boxes and had to purchase some. Note: UPS will only pick up 15 boxes at a time from a requested pickup. So we had to do 4 requested pickups…Next–you must ASK AND INSIST to not pay return shipping when you speak to the customer service rep. If you try to return online, it will immediately prompt you to pay for the shipping label. Some shipping costs are more than the item is worth! When I called on the phone and insisted with the rep that a hefty portion of the value I would be getting back would now be going towards sending it back–basically forfeiting my wedding gifts–I was then offered pre-paid shipping labels. Also, you are only refunded the value that the item is TODAY. So, good old Amazon is always having sales! Getting married near the holidays? Get ready to watch your gift values TANK. I probably got back about 60% of the value of what my guests actually paid. However, the only way to get back the full value (in Amazon credit, mind you) is to ask the purchaser to return the gift for you. Then there’s that awkward conversation (after the initial awkward conversation of asking someone to spend time helping you return their thoughtful gift) of how to approach the refund back to you. This seemed too agonizing for me to imagine asking my guests to give me the cash value of the gift they purchased merely because someone else purchased a duplicate. So I took the 60% value….Lastly, and certainly not least, is the process of returning to the 3rd party sellers. This is a nightmare and a part-time job to keep up with consistent records to get this returned. I still have 2 items that I’ve never heard back from the seller and this is nearly 3 months since initial attempt to return out of the 6 months I get for a return policy. Amazon is unable to help you and advises that you contact the purchaser and have them request a refund (followed by the same step above, awkward convo, inconvenience and offense to your guest, then what happens to the refund once the purchaser has it back? You ask for it?) If you’re going to go this route, it’s almost best to just ask for Amazon gift cards.

In conclusion, I think that Amazon has AMAZING resources to make this registry process FABULOUS. They’re simply just there yet.

Registries should be easy to find when you go to Amazon.com, you should be able to search easily like other retailers who rely heavily on the registry market (BBB, Macys etc) who make it very user friendly. Unfortunately, there will never be a brick and mortar to return items, so they should make the return process easy. A purchaser should never have to be contacted, that’s the point of purchasing through the registry. They should give the full purchased value of the items. It’s not fair to the gifter either. They meant to give you a $100 gift, but because of something as simple as getting a duplicate, you only get $60 back. They need to educate customer service on the in’s and out’s of the return process because 5+ hours to get things done correctly is insane. Most people wouldn’t take that time.

I just spoke to a friend who got married about this and she went to BBB and her experience was so much nicer. She had very little issues and had to return very little. When she did return, it was 1 trip to her local store and it was all done. She also gets 20% off every purchase for 1 year after her wedding date.

I’m an Amazon addict, but this is the one department I don’t think is ready for recommendation.

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