(Closed) unprofessional ceremony venue RANT

posted 9 years ago in Ceremony
Post # 3
Member
2765 posts
Sugar bee

That’s awful. 🙁  It’s especially upsetting that they’re not taking responsibility for their mistakes.

In a perfect world, what sort of recourse would you like to see… a discount on the venue fee? An apology from the venue owner?

Post # 4
Member
652 posts
Busy bee
  • Wedding: July 2009

Ugh it really annoys me about the misspelled name. I would be totally upset too.

I had an engagement party at a chinese restaurant in LA and the had two signs and both signs had different words spelled wrong and when i said something, the manager asked me what i wanted done, I’m like redo the sign to have the correct spelling and it looked like he thought i was making a big deal.

Get this, i got super busy as guest started to arrive and didnt notice til i went to use the restroom but after they redid the sign, it still wasn’t spelled right!

Post # 5
Member
45 posts
Newbee

oh my gosh that’s horrible!!! even worse is that they didn’t own up to the mistakes, that’s my most annoying pet peeve…

 suggestions: post reviews about them everywhere, especially in local areas (sorry didn’t see where your venue was in your post), when ur friends or friend’s friends…and so on plans a wedding…tell everyone

Post # 7
Member
213 posts
Helper bee
  • Wedding: August 2009

Wow, that is ridiculous!  I can’t believe that any reputable ceremony site would lie to you like that.  I would do as you said and let everyone know about these mistakes.  Can you send them a copy of the the video too and prove to them that they’ve made these mistakes.

Another option, although more difficult, would be to request a partial refund in small claims court. 

Post # 8
Member
94 posts
Worker bee

Write them a very formal letter detailing their failure to provide professional service and let them know that you will not be recommending their establishment to your future clientele.  I am assuming of course the know you are in the trade???

Lynne

http://www.wreathartist.etsy.com

 

Post # 9
Member
2820 posts
Sugar bee
  • Wedding: February 2013

Wow. Just…wow. I cannot believe that they would act like that.

I would definitely push for a discount/refund (even though they probably won’t give you that, judging from their past behaviour, since they have yet to admit that they did anything wrong). I would suggest legal action, but again, unfortunately that probably won’t solve anything.

=/ 

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