(Closed) Unresponsive photographer/contract issues – help!

posted 8 years ago in Photos/Videos
Post # 3
Member
8354 posts
Bumble Beekeeper
  • Wedding: March 2011

I am sorry. I saw where you emailed her, but have you tried to call her? Is there anyone in her area that could go to her to see what is up? Since she hasn’t updated, I would be a little more than concerned. I am sure you are going crazy trying to figure out what to do. I wish I could offer more help.

Post # 4
Member
222 posts
Helper bee
  • Wedding: February 2011

Three months seems unreasonable to respond to an email.  Have you tried calling her?  Or does one of your other vendors know her and can try to get a hold of her for you?  This happened to our DJ, I couldn’t contact him for a couple of weeks, so I asked one my other vendors to contact him and he responded ASAP – turns out my emails went into his spam filter and he didn’t know.  And now, I can contact him 🙂 

But, if none of those things work.  I suggest you find someone else more responsive.  I mean its a month before your wedding, they SHOULD be contacting you, working with you to figure out the logistics.

If you decide to go with photo #2, I dont think you owe the second deposit.  The deposit is meant for holding your date, since you are holding your date, then you don’t owe deposit #2.  More importantly, is there language in the contract talking about in the event there is a breach of contract something happens?  To answer your question about what happens to deposit #2, you should look to see if that clause exists.  If it doesnt, and there is no other language in the contract about cancellation.  Then my guess is, you lose only your original deposit.

Post # 5
Member
1000 posts
Bumble bee
  • Wedding: September 2009

Eeek. Looks like bad business to me, but doesn’t mean she is not going to show for your wedding. I would try to hang in there a few more days before signing anything with another photographer. She might have been on vacation. Photographers tend to do that in the “off” November to February-ish season. Be persistant with phone calls and emails in the meantime.

Post # 6
Member
7 posts
Newbee
  • Wedding: December 2007

Yikes! I would actually call that photographer every day until you heard from her. Keep in mind I’m a photographer telling you this. 

By the way, what city are you in compared to hers?

Post # 7
Member
277 posts
Helper bee
  • Wedding: July 2011

Can you post a message on her wall in Facebook?  That way, it’s out in public.  If she cares enough to get more clients and not lose her reputation, perhaps she’ll answer?  Word the FB wall message nicely, though…not attacking.  More like “Emailed and called you several times. Just wondering if you’re ok.  Still hoping we can get in touch to discuss photography plans before my wedding on (date).  Please contact me either by private message, phone, or email. Thanks!”  If she really doesn’t answer, perhaps you can file a complaint with the BBB?  Is she in Yelp.com?  Perhaps you can leave comments there, too? 

Good luck!

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