- 6 years ago
I just got back from the jeweler. I’m pretty upset right now, so I’ll go into more detail later but he basically said he saw no difference between the stock photo Tacori I showed him and my ring. He said it looked “more than 90% similiar” and that the Tacori was “decieving” but that my ring was no different. So it is hard to argue to change it if he claims they are the same.
I’m pretty upset right now; not really sure what to do..
Okay, heres the detailed version. I went in and told him that I wansn’t happy with the ring, and brought in the Tacori pictures I had showed him when we were desigining the ring. My mind is too jumbled so maybe bullet points would work better:
– I showed him the same Tacori pictures (including the ones on my OP) and pointed out how the halo was not the same at all, infact it was thicker than the “dislike” photo. He brushed off the dislike photo comment. He said that they aim for “90%” similiarity when they do custom jobs, and he evaluated this to be above 90%.
– He showed me the side/profile view of the Tacori and my ring, and said they were very similiar (they were, besides the halo positioning). I agreed that the side swirl design was similar. He went on to say that because the side was so similar, the top view was also similar since they’re connected to each other. Or something like that.
– He said the stock Tacori photo was decieving because it was on a slight angle, and he held my ring at an exaggerated angle and said look, now your halo area looks the same. Okay, it did when he held it like that, but when you look at it flat on (like on a finger) it obviously looks different.
– Again and again I pointed out the thick halo and how it was very different. Again and again, he disagreed and said they look the same to him.
– I mentioned I had discussed this with other jewelery enthusiasts (aka, weddingbee), and they all agreed it was very different (i was getting desperate here, I realize I sounded immature bringing this up). He said that those weren’t professional jewelers, so they couldn’t understand. But he is a professional, and they are the same.
– He said he would send it back to the artist and see what the artist says. He said this never happened to him before, and he would be willing to charge me directly what the artist charges him, so that he doesnt make a profit. But then I would still have to pay. I don’t know how much yet, he said he would call me in about a week to update me.
I am SO so upset that he thinks they look the same. I dont know if he was just saying that to cover his butt, or he ACTUALLY thinks so. I am very, very upset. It was hard to argue with him when he kept denying they looked different!!
No matter what, my ring is in his possession for at least another 3 weeks; more if i want to proceed with changing it. I hate how much money is sunk into this, and probably more. I hate how hes denying it.
As a side note, I want a “fake” CHEAP ring to stand in while my ring is gone. I hate being newly engaged and ringless (please dont take offense if you have no ring.. this is just not how I wanted it to go for me). I am looking at CZ rings online, but nobody carries my small 3.5 finger size. I would have to special order it, about an extra $100 and with all this money already sunk into my custom ring I have little to spare. So bees, if you find any CHEAP (idealy less than $50, though I dont know if that is realistic) engagement-looking rings in a size 3.5, please direct me to it. I am having no luck in my emotional state.
Also, advice on how to proceed would be much appreciated. I will for sure update when he calls me in a week or so. I am so upset though. How can he think they are the same?? But saying “they ARENT the same” doesnt help. And whenever I pointed out the different halo area, etc. he kept reverting back to the “decieving” stock photo, how the “real life” photo could be a huge rock (like 2 ct), how the side is so similar, etc.
HELP. please. I am near tears. I so wish I could just get my money back now and start over.