Post # 1
Hi everyone, you may remember I posted about my custom made engagement ring not being ready after 6 months!!! (you can read the original post below!)
Anyway, the jeweller has been saying for weeks and weeks that the ring is with the setter having the final diamonds set in the band. She then claimed she couldn’t get hold of him to get a completion date blah blah blah! So after some major detective work we managed to track down the setter today…..and it turns out we’ve been majorly lied to! The band she made isnt big enough to set the diamonds in, the bit where the main diamond goes isn’t big or strong enough etc! The setter hasn’t heard from her in MONTHS!!! He said the diamonds were sent back to the wholesaler months ago!!!! Needless to say we were both absolutely fuming!!! She had us believe it was practically done!! I burst into tears, don’t think I’ve ever been so shocked and angry! So we phoned the jeweller/liar straight away and shock, couldn’t get hold of her. So we left a message DEMANDING the money back by the end of the week or we’ll be taking legal action!
So skip to the happy news, we went straight to a proper jewellery shop and we have ordered my beautiful new ring!!! It should be ready in a week! (they said they will try and do it quicker cos they felt so sorry for me!!) 🙂
Im so glad im finally going to have my engagement ring after all this time!!! Just got to hope the liar jeweller cooperates and gives us the money back!!!
I will post pictures on here when I get my ring!! 🙂 yay!! 🙂
This topic was modified 2 years, 4 months ago by Sparkles30.
Post # 2
oh my god I would be PISSED!!! Obvioulsy, you know how I had a break down the other day so I can’t imagine lol
Post # 3
- Wedding: October 2014 - Cape May
I’m you are going with a new jeweler entirely. Thanks for the update. Can’t wait to see your new ring!
Post # 4
This is good news. At last you know the truth and you will get a lovely ring.
On a practical level you must send something in writing to say that you want your money back immediately. Put something in a letter and in an email. Send the email by recorded delivery.
This will provide a vital “paper trail” just in case you need a lawyer to chase the money.
Post # 5
ksn1219: Lol I won’t lie, it has been a complete nightmare and it’s only now I have a new one being made that I can look back and really see how bad the situation was! I’m still completely fuming with her and am eagerly awaiting the chance the talk to her and have it out with her! Grrrr I’m getting angry thinking about it!!!
Strawberryshmoo: Thanks, I’m glad we went somewhere new too!! So excited!!
Post # 6
Supersleuth: thank you for the advice! We will definitely do that if needed but I’ve got a feeling she won’t put up a fight now we have uncovered the truth! Plus with the threat of me naming and shaming her, she hasn’t really got a leg to stand on if she wants her rubbish business to continue!
Post # 7
Wow, I hope you get the money back without having to drag the liar to court!
Also, what’s the new ring look like? 🙂
Post # 8
Sparkles30: I am so happy to read that you are going through a new jeweler and that you have found a beautiful, new ring that you love. I hope it is ready super quickly, as you’ve already been through so much! I hate, though, that you were lied to in such a terrible and cruel manner. But at least you know the truth now, and can stop worrying over that part of it. I hope you get your money back easily!
I can’t wait to see pics of your new, gorgeous ring!!
Post # 9
howtobeawife: it’s pretty much exactly the same as the one that he had designed for me! He did such a good job and it’s what I would have picked out myself anyway (hence why I picked it again today!) it’s a .72 princess cut diamond on a super sparkly pave band! It’s stunning and soooo sparkly! It’s F colour, VS2, excellent cut 🙂
longtimemrs: thank you! I am still waiting for an apology from her as she went about it in such an awful way!! So many lies!!
Post # 10
I am very happy for you! Hope all works out with this woman…
Post # 11
- Wedding: September 2014 - Dallas, TX
Sparkles30: Oh man what an update! So sorry you are going through this. I really hope you get your money back, and if you don’t…shady jeweler meet small claims court, small claims court meet shady jeweler. Cant wait to see pics of the new ring!
Post # 12
The woman isn’t wedded to the truth and people do strange things when cornered. She could accuse you of anything so don’t give her the chance. Also, some people don’t respond to threats the way you think they might. I once threatened a salesman that I was going to report him to his superiors when something I ordered didn’t arrive and he’d made lots of excuses. As I was talking to him and listening to his answers I suddenly realised that he wasn’t quite sane. In fact I would go so far as to use the word ‘unhinged’. It was a ‘hairs standing up on the back of my neck’ moment. I backed down, even though I was right, and made a mental note never to use that particular shop again.
Please, please don’t name and shame at this stage. She might accuse you of defamation of character and then everything will get really messy legally.
My advice would be just to send a plain letter and email making clear that as the ring has still not appeared six months after the agreed deadline you want your deposit back immediately. If the deposit does not get returned within seven days then you will be consulting your lawyer. This is enough to show that you are very reasonable people who have given her a reasonable amount of time to return the deposit. Don’t be tempted to say any more. Keep the tone neutral. Dont mention the setter.
I would be surprised if she did give you the money without a bit of a fight so keep records of all the emails, texts and phone calls.
Post # 13
That is horrible!! I’m so sorry… I really hope everything works out.
Post # 14
- Wedding: November 2009 - New York, NY
Sparkles30: I fully agree with Supersleuth:, this person knew that what she was doing could affect her business and still did it, even worse, did it to a friend. I wouldn’t take more chances and have a written record of your demands to use if this ends up before a judge. A short letter or email will suffice.
Post # 15
Supersleuth: I’ve shown this to my fiancé and he said he will write it right now. Thank you 🙂