(Closed) Upset At The Way This Bridal Shop Handles Business – Vent

posted 8 years ago in Dress
Post # 3
Member
2201 posts
Buzzing bee
  • Wedding: August 2010

I would have asked her where it was, since you didn’t sign anything authorizing them to remove it from the shop. And if there are any dirt or other stains on the dress, you will hold the store responsible for cleaning. And that the added transportation probably caused even more wrinkles and you now expect them to steam the dress for free.

Post # 5
Member
3219 posts
Sugar bee
  • Wedding: November 2010

I dont think its very unusual for them to do work at home. But I cant believe they charge $100 for steaming thats crazy!

Post # 7
Member
396 posts
Helper bee
  • Wedding: December 2014

I know that the lady who is doing my alterations does do work at her house as she is just a small dress shop and runs her own business but she assumes full responsibilty of the garment. but $100 to steam a dress is ridiculous you can buy a steamer and steam it yourself for half that!

Post # 8
Member
1927 posts
Buzzing bee

I agree that it is not uncommon for an alterations specialist who is partnered with a bridal shop to do her work from home.  I don’t know for sure on my dress but I was always under the assumption that the alterations lady only came to the store for fittings, she didn’t work from there. 

Post # 11
Member
3614 posts
Sugar bee
  • Wedding: May 2010

Sorry to say, all these practices are quite common. Bridal fashion industry is not the most customer friendly. Pressing is almost never included with alterations, most seamstresses take the dresses home to work on them, and I also got quoted $100 from a dry cleaners to steam my dress before my wedding . I passed on it, didn’t do anything and the dress was in fine shape after one day of just hanging it up. Yours may be the same way.

Post # 12
Member
2867 posts
Sugar bee
  • Wedding: September 2010

@PrncssDva: Ugg yes they do. One place I went to (for a pageant dress not my gown) actually wanted me to show them what I wanted without talking to the seamstress.

I asked if I could come back some other time and meet with her and they said “Oh she doesn’t meet with anyone, she just comes in a picks up the dresses and then drops them off when she’s done”. WTF? I’m not leaving my dress with someone to have them relay to another party what I want. What are the chances of it being wrong?!

At the very least they should tell you that’s what’s going on. I wonder if their seamstresses have to carry liablity insurance to have gowns at their homes.

Post # 15
Member
13101 posts
Honey Beekeeper
  • Wedding: July 2010

Yeah – its very common for tailoring, steaming, dry cleaning, etc to be done off-site from where you drop off your clothes – no waiver required.

And depending on how big, layered, beaded, what material, etc your wedding dress is, steaming isn’t necessarily the easiest of tasks.  My dress was chiffon which is VERY difficult to steam and very easy to ruin if not done right.  I was charged $86 to steam it, my slip, and my veil but worth it to know that my dress wasn’t going to be ruined by someone who didn’t know what they were doing.

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