- 5 years ago
- Wedding: June 2002
-Quick recap if you didnt read my last post. I upgraded my original ring set at Jareds *rollseyes* and we’ve had nothing but problems. The prongs were scratched and poorly done, the band didnt sit flush, the side stone was crooked. It was worked on SEVERAL times and finally the head jewler told me that the stone was in fact too large for the setting. (Which doesnt account for his poor prong work but whatever.) I called the Customer Care line and was told I could take it in and exchange the setting for a new setting that is more suited for my stone.
Well, I went in (To a different Jareds store) and I talked to a very sweet manager who spent a lot of time with me going over what exactly was the issue with the first one (even more issues that I at first realized!) and what I wanted in a replacement. She told me to feel free to start from scratch, pick a new stone, pick a new setting, go for it. I had a REALLY hard time finding something I liked, I wanted a set that sat flush together, something classic looking. Most of their stuff was super blingy, super small pave diamonds all over. I also wear a size 4.75 so finding a set with side stones that dont go all the way around was another problem. She had another salesman helping her and he brought me a “set” that I finally decided would work ok, we debated putting a round diamond in it, but to go from my 1ct Radiant to a round would mean downsizing in carat size by alot since rounds are more expensive than Radiants. They showed me some square radiants as opposed to my rectangular radiant, but the color was 2 grades lower and I didnt want to do that. All the stones in store were IGI which, now that Ive done some research, I wasnt really crazy about. Not to mention since starting researching Ive noticed how overpriced EVERYTHING in that store is! Finally decided to keep my stone in the new setting, she rings up the total and it was an additional $2500! Appanretly the other guy had brought out 2 seperate rings, they werent a set after all. I was shocked and had to say No, that I was looking to do as even of an exchange as possible, the store was closing so we had to leave, original messed up ring in hand.
My hubs called the Customer Care line again and requested a return, but they told us No, pick a new one or keep the old one, despite that fact that none of these problems are our fault, the ring cant be returned. (Should I have returned it after the FIRST issue, of course, but here I was, all naive in believing when they said they could fix it. Live and learn.) Im not the kind of person to become attached to a ring. I totally understand how some people could be, but I myself am not so to have this much issue over a dang piece of metal with a rock on it seems ridiculous to me.
Yesterday I looked online at the Jareds website and noticed you can order a diamond with a GIA certif (at a fairly large markup!), and my husband called the sales lady back and asked her if I could get one of those stones and she said sure. So we are going back Friday and I need HELP deciding what to do since Im stuck getting something from there and I really dont care for any of their settings.
Im thinking of getting a .70 GIA round, G color, Ideal cut, set in a simple solitare setting and a plain band. (Even though some of their solitaire settings are as much as my bridal set!) That way, down the line, when the bad taste from Jareds has left my mouth, I can have it reset or pass it on to one of my girls one day or something. Or should I pick a different stone like a cushion and try to get a larger size? I feel like Ive already lost so much money in this deal, I just want to feel like I came out with SOMETHING of value. (Provided that the new store can correctly set a diamond!)
Ideas? Advice? Harsh words for being a diamond buying idiot and getting myself into this mess in the first place? LOL