Upset With Photographer

posted 2 years ago in Photos/Videos
Post # 2
Member
1892 posts
Buzzing bee
  • Wedding: May 2013

I would ask for a percent off. Bc of her delaying the contract and not allowing you to book the shoot before the contract was signed, you shouldn’t be held responsible for this…. Or tell her you want your deposit back, given that you went with her bc of the details… And now she changes them after she takes your money….

id go with someone else

Post # 4
Member
720 posts
Busy bee

WeddingBells2014:  what is the exact language of the contract regarding the engagement shoot? Does it use the term “engagement shoot” because that would automatically imply before your wedding, since you will no longer be engaged after the wedding. She obviously knew your wedding date when you signed the contract since it should be stated in the contract. If she cannot accomodate the engagement shoot before the wedding, then I would think that would be grounds to void the contract and return the deposit (since that was made in good faith of her fulfilling the contract). If you used credit card to pay the deposit, I would take this claim up with them and get them to cancel that charge, and then find a new photographer.

Post # 5
Member
3928 posts
Honey bee
  • Wedding: June 2014

WeddingBells2014:   I’m with  graygodess20:  – I’d go with someone else too.   Personally I have NO tolerance for omitting or delaying telling you very important information.

We were extremely grateful for the opportunity to have an engagement shoot with our photographers before our wedding.  We were more relaxed and had a good idea of what sort of shots and poses appealed to us.  Everyone benefitted from the experience.  

Post # 7
Member
6200 posts
Bee Keeper
  • Wedding: August 2013 - The Liberty House

She seriously can’t fit you in? What a jerk, she could be a little more flexible since it was she who held up the process.

Post # 8
Member
720 posts
Busy bee

WeddingBells2014:  Your lawyer friend will know best, but I would interpret the “scheduling conflicts” as being scheduling on your end. If she has zero availability, and offered you a complimentary shoot KNOWING she had no way of fulfilling it, and you signed the contract on the grounds of receiving that shoot, then that is not a conflict, that is fraud. She sold a service (free or not) that she knew she could not fulfill. Personally, I would either a) take this up with the credit card company to void the charge, or b) get a very harshly worded letter from your lawyer friend outlining this case against her for fraud and threaten small claims courts and negative reviews. She might back down and refund the money (since she apparently is soooo good at booking new weddings) just because it isn’t worth the hassle.

Good luck! And also, next time you sign a contract with a vendor, make sure all YOUR dates, desires, and requirements and anything discussed verbally is outlined in it. The contract isn’t just for the vendor, it is for you too! You can always edit them before signing!

Post # 9
Member
1315 posts
Bumble bee
  • Wedding: May 2006

She can only do three engagement shoots a month? How flexible are you about the date of the session? We only do engagement sessions on weekdays since weddings are reserved for weekends. That said, it still leaves us with a ton of open dates for engagement sessions. 

Post # 10
Member
314 posts
Helper bee

the great thing about credit cards is that you can always open a dispute and get your money back 🙂 please call your credit card company and tell them about how she mislead you into signing a contract with a deposit knowing you needed the photoshoot by September and now refuses to follow through- that’s fraudulent! She verbally assured you the photoshoot could get done and now that she has the money she’s not holding up her end of the deal. (any emails discussing September will greatly help your case) I’d dispute it! Get your money back and run away from this photographer!

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