- miss sillypants
- 9 years ago
- Wedding: August 2009
I’ve had such a bad experience with this vendor that I feel compelled to recommend against anyone booking with them. They were highly unprofessional and inconsistent from the beginning.
We paid our deposit and after deciding that we might have a different makeup artist for myself only, the vendor complied to refund the remaining balance, but then called back a few minutes later and reneged the offer to refund anything. Who does that? I kept getting differerent information from the makeup artist who ultimately gave me no choice but to find someone new a week before my wedding, and the owner (Eric) who told me it would be best if I found a new makeup artist leaving me high and dry.
Not only that, I received an email from Eric which he meant to send to the makeup artist stating, “Should we just bill her more?” ???!!
That’s just the short version of the story.
Dont book with Urban Wedding!!!