Post # 1
I have had a couple of bad expereinces with a few stores. Items not as described or not turing up and then its too late for a paypal dispute. I have order 5 items totaling $128 from one store who sent me this reply
Hello! I am so sorry you haven’t heard from me. I have been really busy with last minute June orders, so I have scheduled your spcial order for the next week. I hope it is ok, as you will receive in beginning of June. I will update you as soon as the package has been shipped.
I sent one back saying: That’s okay I was just concerned I hadn’t heard from you!
Then nothing the last 2 messages from me were… I haven’t got the ….. yet? Can you update me? Getting anxious!
I still haven’t heard from you requesting a refund
Paypal can’t refund me as its over the 45days. so disgusted!
Post # 3
Contact Etsy and can you share what the shop is so I can make sure not to buy from there 🙂
Post # 4
@MsPanda: ditto. I’d like to know the shop too. I’m not sure if etsy can do anything, but it would be worth it just to let them know what happened. I’m not sure if they’ll do something if enough people have had similar issues. Maybe they could at least reprimand the store owner?
Post # 6
I’m so sorry you are having trouble. From now on, I would place a dispute with Paypal right before the time is up even if they say they are working or whatever. It will protect you in the end.
Post # 7
Who is the seller? I’d like to know so I don’t buy anything from that seller!
Post # 8
Ugh I feel your pain! I ordered something in March that I still haven’t received…the seller is really responsive when I email her, but she’ll say things like “it’s almost done…it should ship by the end of the week,” and then I don’t hear from her. I’m hoping that she still comes through and sends the item, but I’m pretty frustrated. I hope everything works out for you!
Post # 9
I’m looking for several things on Etsy for the wedding and also would like to know the seller. Even if she eventually comes up with the items this lack of communication is bull. Please warn other brides!
Post # 10
- Wedding: August 2013 - Brookfield Zoo
I have had lots of excellent experiences with Etsy but I have been scammed out of about $175 once. I would let the seller know that their lack of communication is unacceptable and that you plan to report them to Etsy if you don’t hear back… and then report them to Etsy if you don’t hear back. They’ll shut down the shop if the seller doesn’t try to fix things. If you used a credit card to pay through Paypal, you might have a shot with your actual credit card company of getting your money back (personally I didn’t, so I was sol!!).
Post # 11
I’ve had good experiences on etsy so far – so please post the shop name and we will all be sure not to buy from there!
Some things I have ordered have taken a long time, but they are custom made items, so I’m not too worried.
Post # 12
I’ve bought several things on Etsy, loved the vast majority of them, and only had one truly bad experience. I ordered a Christmas ornament that I was promised before Christmas (I asked before I placed the order), and just got it last week. Her shop was closed down (she did this to hundreds of people). But she wouldn’t issue me a refund (she used google checkout rather than paypal, and with google only the seller can do it). The ornament is cute, but so wish I could have avoided all that hassle.
Please share the name of the problematic shop.
I have had amazing experience with these Etsy sellers:
http://www.etsy.com/shop/OlsenTrademarkCrafts (I ordered an ornament that has the farmhouse where we will hold the wedding painted on it, and she even included a sketch of the house, free of charge (we asked for it, but she didn’t charge us), that we used on the programs).
http://www.etsy.com/shop/TheLittleGiftBox Amazing cake toppers that include the most intricate of details (my great grandmother’s earrings, the heart shaped locket in my bouquet, etc).
Post # 13
Bridesfirst – wedding hangers. Had great feddback when I checked it out but since I ordered had 2 negatives.
Post # 14
I ordered my hanger from BurlapBabe and she was amazing…if you are thinking of re-ordering she does a really beautiful job 🙂