Post # 1
So, I had 2 items coming in a single package from Amazon today, as well as another item from an ebay seller. 2 separate tracking numbers. I check around 10 am and they both say delivered, so I head out to our mailboxes to gather my stuff. Only one package has been delivered. Uhh…so I double, triple check. Check the leasing office, nothing. Get on the phone with the local post office and they call the mail carrier. She says that she put my envelope containing my other items in my mailbox with the mail.
Our mailboxes are setup in trees of about 50 boxes, and then if something is too large to fit, you get a key to a large box and they can put your item in there. My item that was delivered was in the large box, with plenty of room for a padded envelope to fit in there as well, so something doesn’t quite add up here. Why would she put one item in the large box and then say she put the other in my tiny mailbox? I got mail as well, so I know she was in my mailbox.
She claims to have come back and double checked all the mailboxes and didn’t find anything. Also, she said she didn’t have any address duplications (same numbers) on her route, so that’s probably not it. We have had several issues with mixups and non-delivery already with USPS, so this is just so frustrating. The postal worker was very sweet, but basically said hold tight for a day and hope somebody turns it in. The items were video games, valued at almost $100, so I am not holding my breath they will be returned. We don’t live in a sketchy neighborhood, but there are a few people in our complex who I feel would definitely NOT think twice about “finders keepers”. This just bums me out so bad because I had tonight and tomorrow off to play them all planned out before I have to work all next week.
I guess I can’t do anything but “sit tight” and see if it gets delivered tomorrow or saturday. What sucks even more is that one of the items was a limited edition pre-order, so even if I could buy the game again, I couldn’t get any of my extra stuff I was really excited about. And the whole thing is honestly just disappointing.
Post # 2
Have you thought about leaving a note where all the mailboxes are? You never know if one of your neighbours will get the package and a note will help them put 2 and 2 together.
Post # 3
pharmy: I had something like this happen too. I had 2 things coming in the mail, one was actually delivered but the online tracking said both of them were. I was furious and it was later in the day so I didn’t call anyone. At about 8:30 there was a knock on my door with my other package. Why they were seperate, and why they both said “delivered” is beyond me- but I did end up with both my packages. Hopefully this is the same thing for you!
Post # 4
I just had a problem yesterday that I am trying to hash out with UPS.
I send a lot of my packages to my parents’ house three miles away – gated community and a courtyard so you can’t see packages from the street, but they both work during the day. All of Signature Requireds I will either send to my house (FI works graveyard) or my office.
I bought my table runners on the 7th and they sent the package with *signature required* all over it, unknown to me.
Yesterday my mother handed me a UPS Notice with 3rd attempt, dated 3/17/14 and now it is being sent back to PA and I can’t get ahold of the sender and even if I can get the sender to mail it again, it’s going to cost me another $20 something to get them to send it AGAIN. UPS won’t stop the return shipment, won’t flag the package, or anything.
I. Am. Pissed.
I hope I can get my damn runners back within the next 3 weeks, because my wedding is April 12th!
Post # 5
pharmy: I had this problem a few months ago with USPS. Ordered 2 different packages from the same company, just a day apart. They both said delivered so I went to my mailbox (same kind of setup as yours) and there was just one package inside. I called my local post office, they talked to the carrier, who reported putting it in there. 4 months later and they still won’t refund the money (package was insured by the sender) because it was marked delivered.
I’m sorry that you have to deal with this! It’s completely frustrating!
Post # 6
futuremrsstraight: Oh, no! This is not what I wanted to hear 🙁
Crossing my fingers something shows up today or tomorrow. If not, I will try contacting Amazon and see if they will replace my items since I’m a Prime member.
Post # 7
pharmy: did the mail lady said she put both packages in your mailbox. recently i got a package from amazon. the status on the tracking number said delivered. when i got home that night i was concerned that it wasn’t there. i was going to give it one more day then call.
the next day it was delivered.
Post # 8
Well, had to go to the post office today anyway to buy wedding stamps, and after much “research”, they finally admitted that, yes, the carrier scanned it, but they have no idea where it is, or if it will ever turn up.
Luckily, I contacted Amazon by phone and the CSR was amazing. She’s overnighting me replacement items at no charge, they will be here tomorrow.
Doesn’t excuse the errors on USPS’s part, but at least I am not out the money or the items, just the frustration/inconvenience. This whole thing makes me very nervous about sending our wedding invitations in a few months, to be honest 🙁
Post # 9
futuremrsstraight: horrible. Why didn’t you open a dispute with your credit card?
pharmy: i’m glad it was resolved! Amazon is amazing and I love Prime!
Post # 10
bitsybee: I let the sender (an online boutique) know and they were trying to resolve it. But I honestly didn’t even think about opening a dispute with my card company and at this point, it’s probably too late :/