(Closed) Vendor Dispute/Email

posted 5 years ago in Venue
Post # 3
Member
719 posts
Busy bee
  • Wedding: August 2014 - South Bonson Pier & Community Centre

@Sea_Ashley:  what is the $$ of the charge? i would email the venue with the caterer’s email attached and again ‘clarify’ what the charge is for.

Post # 4
Member
3626 posts
Sugar bee
  • Wedding: June 2012

I agree with PP. I would get, in writing, an exact explanation of what the winery is charging for per person and get in writing exactly what the caterer is charging for. If there is overlap, you need to point that out and make sure you are being charged for it only once.

 

Post # 5
Member
739 posts
Busy bee
  • Wedding: October 2013

@Sea_Ashley:  It definitely depends on how much this is going to cost you, versus what you budgeted. You’ll have to weigh the pros and cons. Although, it doesn’t seem like the cost is that much of an issue for you, since you originally accepted their explanation. I think that I would want a better explanation though. There’s a fine line between charging for services provided and taking advantage of you. Good luck!

Post # 6
Member
1026 posts
Bumble bee
  • Wedding: September 2012

I would call and clarify.  Just because the caterer is providing rentals and staff doesn’t mean that the winery isn’t also providing them as well.  For example, the winery could be providing rented tables, while the caterer is providing rented place settings.  The cater provides food staff, but will the winery have extra staff there the day of to direct parking, clean up after the event etc?  If they are trying to double charge you I would certainly ask them to adjust the cost, but it sounds like they may be listing different services under the same general heading. 

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