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try meeting with her in person, and ask why her original quote was so far off the mark. I'd say, if she's willing to work with you in person, get it in writing then and there (jot down numbers, make a photo copy, initial and date it, then you both get a copy to keep; real contract to be drawn up later). If she won't bend, then I'd say get out. She might be great, but you don't want to work with someone who 1) is deceptive or 2) is scatterbrained and can't remember details or 3) won't work with you.
That's crazy! I'd also say to meet with her in person and see if you can talk it back to the original ideas.
I should add that the main reason the price went up was because it is a holiday. But the date did not change from when we first spoke to her. I guess i am just a little shocked that either 1) she did not take that into consideration when we first spoke and 2) it went up so much just because of the holiday.
Sounds to me like she reeled you in, then socked you with a huge raise in price, banking on you already committing in your heart to her stuff! I say shop around, don't be jerked around by these vendors, they take advantage of brides and play on their emotions.
We loved the idea of our first caterer, too, but when it came in at more than $3000 over what we had discussed as the MOST it would be, we dropped the idea and went with someone else. The someone else turned out GREAT and we ended up saving more than $4000 on our budget.
Good luck!
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So I just need to vent for a second. I met with a caterer about a month ago. Everything was perfect. The price was great. Her ideas amazing. And she would even coordinate the day of too. I felt such a sign of relief! Oh and she was super great about confirming appointments and sending e-mails.
It's now a month later. Took me 20 days, 2 phone calls and 3 e-mails to get her to respond. She finally gave me the proposal and the price went up 40 bucks a person and now tax is not included (she told me it was included when we met).
I am a bit bummed. I really really liked her and the company and still want to wait it out to see if it was just bad timing or some circumstances got in the way briefly. Things happen. I get that. And I do love her ideas and visions. She did say it was only the first proposal and we could alter it. Also I should not we have not yet signed a contract or put a deposit down. It does appear to be a very reputable company. Checked them out and everything. But I still feel crushed. I soooo hope things turn back around to how much I loved them in the beginning.