- 3 years ago
- Wedding: August 2014
Feeling soooo annoyed right now and had to get it off my chest!
I was so excited to find a decor vendor who had exactly what I wanted for linens (peach satin table clothes and white lace overlays) for a great price compared to other vendors. When I met with her she was amazingly nice and well organized- even set up a little table with the linens and a centrepeice, plates, etc to give me an idea of what everything would look like.
I decided to book with her while I was at her office. She didn’t make me sign anything while I was there (which I thought was a little odd, but whatever?) but said she would email me the quote and deposit info as soon as she got it together.
Fast forward a month later, and I still hadn’t received anything. So, I send her an email reminding her of our meeting and asking her about the contract, etc.
Fast forward another month later, I finally get an email back from her asking if I was still interested in the linens because she had another bride interested in them for the same day.
Annoyed, I re-forward her the email I sent a month prior and politely remind her that SHE was the one that never forwarded me the info. She emails back and says she never got (or saw) my email. So she finally sends me the quote and says to send her the deposit ASAP to save my date. So I tell her I will get it to her right away. Except then I notice that she never told me who to write the cheque out to (her name vs the business), so I email her back.
Again, I get no response. A day later I get another email from her asking whether I sent the deposit because the other bride has emailed her again!! I also forgot to mention that this lady has not one, not two, but THREE different email addresses, which may explain why her email communication is SOOO poor! I never know if she is receiving my emails or just ignoring them or what! So I finally decide to call her and leave a message saying to please not give my day away to the other bride and that I would send out the deposit as soon as she tells me who to write the cheque out to. So she calls me back and quite rudely says that if I didn’t send the deposit she had the chance of getting screwed over if I changed my mind but she would give me a few more days. (And really, it had only been 2-3 days since she sent me the info, and I had been waiting MONTHS!!!).
I get off the phone fuming but write the cheque and put it in the mail that night. I email her to let her know and she says she will send me a receipt as soon as she gets the cheque. Well I just checked my online banking and she cashed the cheque 4 days ago and I still have not heard a single thing from her!!! And just FYI, I sent another deposit to a different vendor at the same time and recieved a nice thank you email and receipt 3 days ago!
Kind of wish I would have just went with someone else but after waiting 2-3 months for her, I doubt I would have been able to find what I wanted somewhere else at this point. I’m just hoping she’s more organized the day of the wedding!!!!
GRRRR. Okay, rant over! 🙂