Vendor regret/disappointment post wedding?

posted 2 years ago in Beehive
Post # 2
Member
3084 posts
Sugar bee
  • Wedding: July 2014

Hma128:  That sucks that you are disappointed in your coordinator. Did you bring any of these issues up?

I was really disappointed in the people that we hired for our photobooth. First of all, he called us up and said that we got an upgrade – great! He even put it in our contract. Come to the day of the wedding, we don’t have our upgrade that we were promised over a year ago, and they contracted out our business to some other company! None of which was told was a possibility! Then, we were supposed to get video messaging and guests were supposed to be able to upload their images to Facebook/Instagram/Twitter – nope not available on this booth either. I was so disappointed in them. Especially since we were promised an upgrade. Who calls about an upgrade and then doesn’t do it? I would never recommend that company to anyone. 

Post # 3
Member
337 posts
Helper bee
  • Wedding: April 2014

We had a few disappointments along the road.  Funny you mention upgrades and not delivering – we actually experienced this with our jeweler.  When we purchased the bands there was a promotion for two sets of pearl earring/necklace sets if you spend $XXX amt of dollars – which we did (not for the promo).  They SAID they had to be ordered and wouldn’t give them to us on the day of sale, but rather when the bands came in.  When we picked up the rings months later before the wedding, the girl said they would have been given to us on the day of sale.  We explained they weren’t, and showed the invoice that it didn’t include the item with a sale price of zero or anything and she said it wouldn’t have been on the invoice anyway, blah, blah, blah.  The owner was working the day we purchased the bands and made mention of throwing in a jewelry cleaner, because he was recently somewhere and picked up a few for a really great deal – never delivered on that either.

Also our photobooth was slightly disappointing – I found one of the two attendants to be abrasive and overbearing with the guests and it was like pulling teeth to finalize the border for the image printout and details for setup with them prior to the wedding.

Post # 4
Member
3955 posts
Honey bee
  • Wedding: June 2014

Hma128:   I’m sorry about your disappointment.  We had several blips, none that were noticed by the guests though.   My most painful regret is that they got the menu wrong, even though I met with the venue coordinator less than a week ahead to go over the menu – it was supposed to be their standard brunch, and still they couldn’t get it right.  

 

Post # 8
Member
231 posts
Helper bee
  • Wedding: July 2013

We were so disappointed in our dj! He ended up being the joke of the night because he played the same songs over and over. He played the wrong song for the wedding party to walk down the aisle to and the wrong song for the cake cutting even though we met with him twice ahead of the wedding and were in touch via email to go over song choice quite a bit. The morning of my wedding was probably the biggest disappointment because my hair took 3x as long as the hair stylist told me it would take and we had done a hair trial. I was so stressed out by the time she was done, it threw the whole morning off and I wasn’t able to spend anytime getting ready with my bridesmaids or enjoying the mimosas or breakfast we were supposed to have together. Everything was so rushed that morning but luckily I was able to calm down and enjoy the rest of the day!

Post # 9
Member
337 posts
Helper bee
  • Wedding: April 2014

Hma128:  Only close family said anything to us about her being overbearing, but both my husband and I were baffled with how bossy she was being the night of.  It certainly was noticeable – for us anyway:)

Post # 10
Member
4893 posts
Honey bee
  • Wedding: September 2012

Hma128:  I certainly had dissapointing vendors…which is actually pretty sad considering I’m a wedding vendor myself (and so you’d think these being my colleagues, that I refer, they’d be really on their game). I think the best advice I can give is to just move forward and not dwell on it. I totally get it, it’s really annoying to have spent so much money and feel like you didn’t get great service. That being said, you had a great wedding with no hitches, and you’ve shared your feedback with the vendor. If you get asked about them you can truthfully answer, but I would say having regret or being upset about it isn’t worth it.

Post # 11
Member
448 posts
Helper bee
  • Wedding: October 2013

Our photographer. The other one was a few hundred dollars more expensive, so we didn’t go with them. However, I now wish we had. Our photographer was good, but a) he didn’t re-touch enough, b) he missed out on photos on my list and c) he wasn’t great at communications.

Post # 12
Member
282 posts
Helper bee

Hma128:  thankfully there where no major glitches! It sucks that she was a sourpuss though, moods like that can easily spread. 

 

I had an engagement session with my photograhper, who was my second choice from the studio we booked with. And I HATE the photos. Out of 180 there’s maybe 10 I liked. No personality, awkward posing, no variety in shots or lighting. And most importantly we look terrible in them. The flash was much too harsh and the pictures were taken on a summee afternoon. You can see every single shadow our bodies create and they are generally super unflattering. I should have spoken up when she was putting me in awkwand poses but I didn’t say anything so that’s my fault. Fiance and I were in a wedding a few weeks later and those pictures came out awesome, plus I also found out my photographer has only done a few weddings, she’s not super experienced. (Something I neglected to ask but the studio wasn’t exactly up front about either.)

 

I am terrified about our wedding day pictures. My choices are switching and getting another photo grapher I don’t like. Or I tell her how unhappy we are, and risk making things awkward. Which I know is a stupid reason not to say anything but she’s a very nice girl, and I donto know enough about photography to clearly explain why we dislike them other than ‘your photos are awful and we hate them’. 

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