vendors: did u leave honest reviews?

posted 3 years ago in Decor
Post # 3
Member
8418 posts
Bumble Beekeeper
  • Wedding: April 2013

@BeeG35:  If I had a negative experience I’d probably be more inclined to leave feedback so that other brides wouldn’t have to go through the same thing.  That being said, I left honest reviews of my vendors, but I had good experiences.  Also, most of my wedding was DIY (flowers, decor, stationary, etc), so I really only used about 4-5 vendors altogether.

Post # 4
Member
11712 posts
Sugar Beekeeper
  • Wedding: November 1999

Well, I think you should leave honest reviews, but I think some of these issues could have been avoided:

  • I would never send a duplicate payment.  Mailing a check takes 2-3 days to get somewhere, generally. If it was that close of a time crunch, you should have either mailed the check earlier, or made other arrangements before sending the check.  I would not leave a bad review until you discuss with them, since it could have simply been an oversight (surely your check is not the only one they’ve received). 
  • Did you have a trial where the artist did your hair the way you wanted?  Did you try to do the tattoo cover-up in a trial to show you?  If you didn’t have trials to know that the artist could get these right quickly, it’s unfair to then hold her to a higher standard.  If you had the trial and they didn’t come out at all similar, then a less than perfect review could be warranted.
  • As for buying things you didn’t need, that’s kind of on you.  What kind of things are you talking about?  Slips, veils, jewelry, etc?  You could have said no at any point.  Boutiques always try to up-sell their products, and it’s on you to decide whether or not to buy.

I guess my point is, I don’t think these are necessarily all bad vendors, but I think that your expectations weren’t met due to lack of research on some of them.

Post # 5
Member
6525 posts
Bee Keeper
  • Wedding: September 2013

@BeeG35:  yes, I would leave an honest review.

My wedding was amazing. However, I do have quite a few complaints about the venue.

They stuck us with a $2000 bill because they ran out of beef and started serving chicken and they didn’t cross out the beef requests and change it to chicken. We figured this out by looking at the “dup” sheet (which is the sheet that shows the requests for chicken/beef/ or fish)

They claimed they served 13 extra entrees which they probably did because they ran out of beef. But thats not our issue. We gave you a headcount for a reason so that you had enough of everything. We didn’t get the wedding cake we wanted, it was designed beautifully but not what we wanted.

My MIL broke out in hives because she is allergic to shellfish and we were told there is no shellfish in the tilapia dish (it was topped with a seafood bisque)

We had a few guests complain their meat was dry or cold.

We fought to not pay the invoice. We never heard from them.

Post # 6
Member
4513 posts
Honey bee
  • Wedding: October 2013

If I was unhappy with the service/product then yes, I would.

The only thing that annoyed me with our wedding was the floral arrangements. Don’t get me wrong my wedding was perfect and the flowers were gorgeous, but they weren’t exactly what I had asked for. I had said mutiple times that I didn’t want any greenery in ANYthing. Its not like I was crazy picky and asking for greenery in this arrangement but none it that one. No greenery, period. Well guess what? Greenery in the center pieces! It really upset me since I had confirmed and reiterated this over and over.

So I am going to leave the florist a decent review, but not glowing and I am definitely going to highlight that one of my biggest requests was ignored.

I would not leave someone a positive review if you weren’t happy with them.

Post # 11
Member
6000 posts
Bee Keeper
  • Wedding: October 2013

Yes! I always leave honest reviews, good or bad. I want future customers to know if a vendor is fanastic, horrible, or just ok. I don’t see the point in leaving a review that it’s honest. I raved about my linen company, florist, and DJ. I’m sure I’ll leave a raving review for my photographer once I get my pictures back. However, I left a slightly negative review for my venue because there were some mishaps that were 100% their fault. The review included the good things that they did, but I didn’t hold back when it came to the things they did wrong. Shit, I might be getting a free weekend at a Hilton hotel because we weren’t afraid to voice our disappointment to the CEO since the staff wasn’t doing anything.

Post # 12
Member
6525 posts
Bee Keeper
  • Wedding: September 2013

@BeeG35:  Yea, I was upset how they handled everything. I mean if there was an issue with how many entrees they were serving, they should have come to me before giving me a bill. Like for example, if you have a table of 8 people and you walked away with 11 orders, there is something wrong.

I was also upset that they came to us at the end of the night, after we were dirnking, dancing, we were out of it. You expect me to just whip out $2K, or charge my card and not question it? Um….no I am not that stupid.

So yea, its been almost 2 months. I highly doubt they will ask for it. ANDDDD not to mention, our coordinator at the place even said not to pay it, she whispered this to my husband when he went to speak to the manger. She said it would cost them more to bring us to court than the whole bill, so don’t worry about it.

I think what scared them off was the fact that my MIL broke out in hives, andd my sister had a seizure on premises. So they didn’t want a bigger lawsuit on their hands.

Post # 13
Hostess
9892 posts
Buzzing Beekeeper
  • Wedding: May 2014

@BeeG35:  I like balanced reviews.  Ones that highlight the good and the bad.  I’m always wary of reviews that have nothing negative to say at all – I doubt anything can be 100% perfect.  Reviews that are 100% negative…if there are a lot, I’ll believe it, if there’s 1 out of 10 that is really bad and the rest are balanced, I’ll discard the negative as a 1 off or a bitchy bride.

I plan to write balanced reviews for all my vendors.

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