Weddingbee boards

So, I don't know what to do....

We paid for lighting (paid in full) and now they're telling me they might cancel all or part of the contract because they want more time to setup at the venue. My venue doesn't let anyone in until ALL of their staff is in. It's a windor of 30 minutes that is causing everyone grief. Second to the time, they also tell me NOW that they need a place to store the equipment not in use (cherry picker for one). With the number of guests (which they knew in advance) there is not add'l room for storage. So, now they don't think that they can fulfill the contract. I got this email yesterday!

Also, our transport company is giving me grief over 30 minutes. My mom insists that we use the transport for her guests (getting them from the hotel to the venue) in addition to using it for the wedding party (photo transport) before the wedding. The guests can't get there until 5:30, but the limo company won't pickup or drop off on the half hour for some reason. I can't have them there a 6PM, becuase then I lose an hour (1-2PM) that we were going to do photos. I can't have them dropped off at 5PM because the venue won't be open and/or will charge us for opening early. I also can't buy more time with the limo company and it's too close to get "acceptable" (to my mom) alternative transport.

Last, my week of coordinator is supposed to be handling this, but she doesn't think she can do it today. She may not get to it until Monday. She also doesn't seem to understand lighting (she suggested we just get the DJ to do it...this is uplighting with gobos of several designs with more than one gel color that washes the walls, ceiling and dance floors - my Fiance and I did lighting design before...we know what we want). She also says she's confused as to why these vendors are being so rude (to me and my venue). Frankly, I don't know either. All I've done in the last 6 months is pay them and give them the details they need. I'm concerned my coordinator won't find a solution since it doesn't sound like she's going to confront them.

So, what would you do? I'm so stressed about this. I woke up with with a migraine, couldn't sleep and now I'm at work (obviously not being productive) and close to tears.

Any help would be appreciated!

No one?

As for the lighting, I would tell them that if they do not fulfill the contract that you will see them in court.  As you were not made aware of the stipulations until a week before the wedding.  You should have been made aware of that BEFORE you signed the contract and paid in full.

Ugh, good luck.  I'm sure that whatever happens you will still have a beautiful wedding!

Thanks! Yeah, I just really don't want to go to court. I'm afraid that's where this is headed if they can't fulfill what was promised though. It's just crazy that they waited until 8 days before the wedding to even bring it up!

@staceynrick: Maybe you won't have to.  Sometimes the threat is enough to make them straighten up.  You can also let them know that you're on multiple wedding websites and that you have no problems giving them a bad review or reporting the to the BBB.