Post # 1
DH and I live in a “luxury apartment community”. We’ve lived here for 4 years and have been picture perfect tenants. We’re quiet, we keep to ourselves, our exorbitant rent is always paid on time and we’re respectful, unlike a lot of our neighbors. Every week there are multiple moving trucks coming and going so the turnover for these units is pretty high. I think it’s safe to say that we’re some of the longest residents that our complex has had so you’d think they’d want to attempt to keep us happy but apparently they could care less.
Over the last few years we’ve had issues with our garbage can going missing. Even though we live in a complex, we still have to PAY for our garbage. $50 p/month covers water and garbage removal. We HATE that we have to pay for this since we’re already paying the highest rent in the entire area but we suck it up and deal with it. The first time our garbage can went missing was about 3 years ago. Since then it’s disappeared twice in the last month or so. The first time it was taken on a Thursday. Garbage day is Friday which put us in a bit of a pickle. I called the office and was told that “they must have run out of garbage cans” and that “they would bring us a new one” (“they” means maintenance). Our leasing agent had to rush off the phone so I never got to ask why it was taken. Whatever. When we got home from work a new bin was outside our garage so we let it go. Well, this morning I go out to throw away some trash before I left for work and it was gone again. I’m beyond annoyed so I waited until 9 when the office opened and called. I spoke to the same leasing agent and told her that’s its missing for a third time. She once again said that “they” would bring down a new one. I asked why our garbage kept being taken and she said “I don’t know hunny. I don’t work weekends” and hung up on me. Seriously, what the fuck?! Someone took it between last night and this morning. Who in their right mind would take garbage cans? We all have the same friggin’ one so it’s not like ours was any better than our neighbors. I don’t get it. And why would maintenance running out of garbage cans mean that they come take ours, that we PAY for?! I’ve yet to get an answer on that.
Our other issue is our neighbors. A young couple recently moved in with their nightmare of a child. The kid will scream and scream and scream and scream and the parents just laugh. Apparently it’s a game or something. I’ve yet to scream back but it’s coming. Just wait for a day when my patience is wearing thin and see what comes out of my mouth followed by some laughs so they can see what it feels like. If I wanted an annoying brat disturbing me at all hours of the night I’d have one of my own. We pay too much god damn money to have to listen to someone else’s ill behaved spawn. Control your children, for god sakes. Your neighbors shouldn’t have to listen to them scream for hours on end.
I’m so friggin’ over this place. The only reason we’ve stayed here as long as we have was because we weren’t ready to buy a house (and we HATE moving). The next time we move will be when we buy which will hopefully be as soon as absolutely possible now. We’re spoiled with our amenities that we won’t find in another rental in our area. Unfortunately those “luxury” amenities come with being treated like shit.
Post # 3
That is really frustrating! Most of the rental experiences I’ve had have been similar. I don’t understand why rental properties wouldn’t want to keep current tenants, it’s much cheaper to keep the people there happy than to have constant turnover. Seems pretty obvious to me.
I’m really sorry you’re dealing with a screaming child, too. That has got to be so annoying. However, I’m going to confess here, you could probably be my neighbor writing that (not literally, but you know what I mean)! I have a very headstrong toddler, who throws some serious tantrums, and the only way to teach him that he can’t get what he wants when he’s doing that is to count to 3, put him in time out, wait for him to stop tantruming, then talk to him about why he can’t behave that way. I’m pretty sure my neighbors probably hate me, and I’ve actually wondered if someone’s going to call CPS on me, because sometimes he screams like he’s really being tortured or something! I’ve apologized to my neighbors a million times, I feel like the worst neighbor in the whole world. But if I give into my kid to avoid tantrums, he’ll be way more of a detriment to society later, so I’m sticking it out. We’re hoping to move to a stand alone house when our lease is up so we are a little less disruptive to our neighbors. Anyway, just another perspective on that, but I’m still totally sympathetic to you, that has got to be annoying!
Post # 4
You vote with your wallet; sounds like you guys have decided that the amenities at this place are worth the high rent and the other annoyances. If it’s not worth it to you anymore, you should move.
Post # 5
I totally understand your frustration because when you pay a premium for something you expect better treatment and amenities in return so when you don’t get it it’s beyond annoying and borderline insulting.
Even though it sucks to have to do this, my advice to you is to be the squeaky wheel. Definitely call management and complain about your loud neighbors, if the baby is screaming after hours and the parents aren’t doing anything about it then that’s actually a legitimate complaint. Maybe there’s something that can be done, like if the baby’s room shares a wall with your bedroom they can move the baby to another area of the apartment. Also, I would ask to speak to whoever the top manager is at the leasing office, not the “I don’t work weekends honey” girl, but ask for her boss. Tell him that your garbage can keeps going missing and when you call to report it you get rudeness in response. You can threaten to report them to the department of sanitation or housing if they don’t take you seriously since not providing you with a way to dispose of your trash is not only against the law but violating your lease agreement.
This is definitely a situation where you have to go above the person who first answers the phone and try to reason with that person in a calm and rational way at first. You will feel better once you do and hopefully they will at least apologize which is what you really need to hear!
Post # 6
@les105: Atleast you’ve apologized and have an excuse. We haven’t so much as gotten a nod in passing from these new people. I don’t have an issue with normal crying since we can hardly hear it and even when we can, it doesn’t last that long (we just turn up the tv) but the screaming has got to stop. I don’t want to complain but if it continues, I have to. I don’t really know what the deal is but every time the kid gets into one of these screaming fits, it’s always followed by a round of laughter which leads me to believe it’s a game. This is why I have such a problem with it. It’s totally disrespectful to their neighbors. It may be all good and fun next door but I shouldn’t have to listen to it and be disturbed. It seems to me like my new neighbors need a lesson on apartment living.
@moderndaisy: Good call on the Department of Sanitation/Housing and you’re right, I should call the property manager. I think I’ll do that after lunch. Thanks!
Post # 7
This is why I hated living in an apt! I hated hearing other peoples music, other peoples personal problems, and other peoples plates/vacuums/ext ext! SO ANNOYING!
Post # 8
Dont understand y they keep taking the trashcan. Im confused!