Post # 1
I just got back from a Bridal Show and I am so frustrated with wedding vendors. Why do they only cater to large groups of cackling girls and moms and endless entourages?? I would think the solo shopper would be taken more seriously, since she doesn’t have to make decisions via committee. But both at the bridal show and when I’ve been dress shopping by myself, I’ve been treated like I’m someone somebody stepped in. So frustrating!!! I have money to spend and tasks to complete!! But instead I’m pushed away and rushed along. So irritated with the shoddy treatment.
Thanks for letting me vent!
Post # 3
Ugh that sucks 🙁 But think about it this way, it is their loss, not yours because you won’t be choosing to spend at these places.
Post # 4
Sorry to hear that, vent away! People often let appearances guide who they talk to. I work in retail and can tell you that you treat everyone the same because you never know who is going to buy from you. Good luck in your wedding planning.
Post # 5
I have had this happen and here is what I do,
When shopping alone (for almost anything) I dress up. I always get more attention and better service the better I dress.
If I am overlooked or feel slighted, always ask for a manager or owner, I demand to be treat appropriately if that is unacceptable I will gladly take my money elsewhere.
Always walk in with strength and confidence. Never show timidness, like buying a car. We are there to spend a good amount of money. I expect better service then I would get at an IHOP.
And if you do get bad service, tell everyone. Put your reviews online everywhere. If they gave you bad service they will give the next bride bad service and that bride will be glad you took the time.
The biggest shop in town has the worst online reviews. I actually called them and told them to cancel my appointment because of the online reviews.
Post # 6
I think vendors like the groups because if they don’t get you to see things their way (“OF COURSE you should cut other parts of your wedding to afford my services”), the more people in your group they can get on their side, the more chance they have to sway your decision. :-/
Post # 7
I’ve noticed this too! I went to a bridal show the other night with my daughter (my FI had surgery that morning and we were hurrying to meet the rest of our family for my sister’s b-day dinner) and while I was dressed nice, I was ignored for the groups of girls. The vendors were supposed to sign this card and once you had all the signatures you could turn it in for a drawing. My card was signed by maybe 10 out of 32, and I only skipped 5 because they were caterers and I already have one.
Needless to say, the 10 I got signatures from are the ones I e-mailed later to ask if they were available on my date. I even changed my cake baker because the one I was originally looking at ignored us (we were the only ones at the table).
Post # 8
I actually FAR prefer shopping alone. it helps keep me focused on what I want and not what my BMs think is great. It is super frustrating that you had that experience. I have only been to a bridal show once and haven’t been back for that reason. When I went to Pricilla of Boston they were super nice, but I guess that is a different kind of shopping experience than a bridal fair…I mean, you have an appt.
Happy Searching though! I hope you end up finding good people and will let you shop alone!
Post # 9
I know how you feel! I went to a bridal show when I was first engaged and very few people talked to me. Then I went to an open house at a location and NO ONE talked to me at all. I was so turned off by them.
Post # 10
I had a similar experience at a bridal expo earlier this year. I went with one of my friends, who is starting up her own floral business, and the vendors pretty much only talked to her! I think they thought she was my wedding coordinator? There were entourages of woman squealing around every corner who seemed to get the best service ( the squeaky wheel gets the oil?). I do have to say though, as I get older the less I tolerant getting subpar service, so I often speak my mind, just this bridal expo I was so overwhelmed!
Post # 11
Thanks for all the replies, ladies. I guess what baffles me the most is looking at it from a vendor’s point of view. Is it really a better business decision to pander to the big groups instead of the solo shopper? I would think the groups are much more likely about wedding party bonding and having a little Sunday group activity and window shopping and having fun as a team and would be much less like to actually spend any money; than the lone bride who I would think would be much more likely to be all business and be there to get some decisions made and some checks written.
Any vendors lurking care to explain why the groups get all the attention and the solo gals get the doors slammed in their face? Do the groups usually spend more money? Is there retail/business data to back up these decisions?