Post # 1
We flew to Philly this weekend to finalize wedding stuff. Most went well, which is good since it was the only time we’ll be there before the wedding, but I’m dwelling on the food tasting. I’m a big foodie and only cook with high-quality ingredients and eat at restaurants that use high-quality ingredients (preferably local and organic).
At our venue, we have the choice of 2 entrees plus an additional veggie entree. For the tasting, we were able to select 4 choices. We were set on the duck and the prime rib, although I was eager to try the duck since if it’s not done perfectly, it’s awful. We also selected a Cornish game hen and a risotto cake with mushrooms.
The duck ended up being great, but what was supposed to be prime rib looked like a gray, overdone slab of mystery meat! Turns out, they use a rib eye and call it prime rib!! They offered to make us a NY steak, which wasn’t even a strip steak; it again was an overdone, overseasoned slab of sirloin. The Cornish game hen was good and had a great presentation, but I don’t think we should go with two poultry options. The risotto cake was dried out and tasted like a frozen dinner! In addition, almost all of the hors d’oerves we tried were horrid and tasted like they’d been sitting out for days.
Separately, the cake tasting wasn’t much better. The cake is included in the package, but is done through a contract with a local bakery. The bakery is actually a local staple and has been around for forever, but the only options were for pound cakes, which I’m not a fan of, and they were all really dry and dense. And then we had to pay extra for any fillings, which I found ridiculous. To top it off, only buttercream is included, not fondant, which limited our decorating options. As a baker myself, I’m really disappointed.
I’m pretty crushed with the options. Not sure how to proceed. 🙁
Post # 3
Uuuuugh dude, that totally sucks – especially since I’m sure you’re paying a premium! I’ve honestly never had a plated meal at a wedding that was very good… hopefully your guests will have had the same experience as me, and won’t have super high expectations.
If you’re giving your guests an option, maybe you could somehow let them know that the duck is what you REALLY recommend they order. :}
Re: the cake… also “uuuugh”. I wish I had something helpful to say. You have all my sympathy!!!
& anyway, congrats on getting married! :}
Post # 4
I’m not sure what to suggest about the food – other than mention your concerns and ask that they’re addressed. Do you have any family that’s local and could retaste if they “tried again”?
As far as cake in concerned.. If it were me, I would probably spring for a cake elsewhere. Maybe you can get some kind of credit for not using their baker but I would just cough up the extra money because I wouldn’t want my cake to be bad.
Are you doing any other dessert or is it just cake?
Post # 5
Did you make them aware that you were unhappy and did they offer any explanation? That’s the first thing I’d do if you haven’t already, as most venues want to make their clients satisfied and know you can cost them business with terrible reviews.
Did YOU go by online reviews of the venue or word of mouth? If they are unaware as of now, I would definitely let my concerns be known and see what they have to say. Same for the bakery…
Post # 6
We did let them know then that we were disappointed in the beef dish, and that’s when the kitchen offered to make us the other NY steak, which also wan’t great. I’m scheduled to talk to the coordinator tomorrow about it. Unfortunately, there’s no one out there in my family who I would trust to make these decisions. I’m a bit of a foodie/food snob and most people in my fam are the type who eat at Chinese buffets and Golden Corral….
The venue has a long history of weddings and great reviews, so I don’t know if people just aren’t as picky as I am or if our tasting was an anomoly. 🙁
Post # 7
@jrzvol: I agree on the wedding cake.
Bad wedding cake is often what people remember as it finishes the night. Sorry OP that your options are so limiting. We too were limited especially with our cake and opted to pay the per person fee to bring in an outside cake. Yes it added several hundreds to our budget but we had the delicious and beautiful cake we wanted.
i definitely suggest being very vocal about all your concerns right away.
Post # 8
@amyj1276: my friend had her wedding last summer. I know she said her venue’s cake was horrible so she negotiated for them to give her something else and she got her cake elsewhere. I know it doesnt solve your whole problem but, as a guest, I ALWAYS remember people’s cakes.