Vent – Walmart won't release my canvas prints to me! (NWR)

posted 3 years ago in The Lounge
Post # 3
2074 posts
Buzzing bee
  • Wedding: September 2014

@MeghanFly:  wow. That sounds incredibly frustrating! I am not a fan of Walmart to begin with for a long list if reasons. I probably would have demanded a refund and taken my business elsewhere. But, after all your effort I hope you get your piece! Just a tip if you are ever looking to get another canvas printed, I have had great luck with Canvas on Demand. They do an excellent job, run lots of promos – groupons etc, and it’s super easy to order online and have it shipped right to you. I dont know how their pricing compares to Walmart, but to me any $ saved wouldn’t be worth the aggravation. 

Post # 5
1892 posts
Buzzing bee
  • Wedding: May 2013

@MeghanFly:  there was a bee just last week I think that had the same issue with Walgreens. She had a friend take pics of her wedding and the Walgreens worker wouldn’t release them without release form… Even tho it was just a friend

Post # 9
795 posts
Busy bee
  • Wedding: December 2011

@MeghanFly:  I used to work in the photo lab at walmart.  I get why you are so pissed because it annoyed me having to tell people no. These are from the walmart website next time take one of these in with you and there won’t be a problem.  Either the one that says the pictures are yours or fake it and fill out crap information on the other copyright release.

Post # 11
795 posts
Busy bee
  • Wedding: December 2011

@MeghanFly:  Yeah that is a total crap attitude.  I hated my job there but I was never rude to the people who didn’t deserve it.  Now the lady who got her prints from the portrait studio (in the same space as the photo lab) who came trotting over and made copies, I enjoyed telling her what an idiot she was haha.  When I worked there on the counter were little brochures about copyright that allowed the customers to fill in the information right there and then.  That employee was a moron.  Sorry you had to waste time and money because he wasn’t willing to help you out.

Post # 12
4 posts
  • Wedding: October 2009

@MeghanFly:  Yeah, copyrights are automatic. The moment you create the image, it’s copyrighted to you. 

Post # 13
468 posts
Helper bee
  • Wedding: November 2015

@WestCoastV:  You stole the post right out of my fingers/keyboard. F-Walmart, for this reason and many others. 

Post # 15
1739 posts
Bumble bee
  • Wedding: May 2014

That sucks – I take a lot of pictures as well – The images from my SD cards must have some imprint code on them – because I have been asked for a release form before – I carry some in my car’s glove box – so I just grab one when I get images printed. That has to be super frustrating!!!

Post # 16
8677 posts
Bumble Beekeeper
  • Wedding: December 2012

If you take a look at the other post about this same issue, you’ll see a lot of people lie and say, “Oh, I took these photos.” When they didn’t.

When what they’re doing is just as bad as theft.

There is no way Walmart knows you made it. There’s no way they can trust you on your word, because people do lie about this because they think it is a useless policy. Saying “But I made it!” Doesn’t mean you did.

I understand your frustration. I’m a hobby photographer myself. I haven’t run into this issue since I print my own photos, I’d be pretty upset if someone told me I couldn’t.

However, it really is an easy fix. Just write and sign a release form to yourself. I know there was a link posted earlier in the thread, and there are lots of resources for similar release forms.

While it’s frustrating, and irritating to have to do this, it’s really for the best of everyone that they do. That doesn’t excuse snarky behavior or snotty attitudes, but they’re really just peons doing their job.

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