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venue fraud?

posted 2 years ago in Reception
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    1.
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    Blushing bee
    formerlybuttons    June 5, 2010  

    Hi everyone,

    I'm having a bit of an odd problem.  I'm not sure if this is the right board for this issue, but it's about our reception.  My fiance and I booked our wedding at Ponte Winery, in Temecula CA.  We booked back in March, and one of our biggest reasons for choosing this location is because we love the on-site tent that they have.  I have always wanted to have a tent wedding, and this one is gorgeous!  Over the weekend, I received an email from the winery saying that construction is no longer postponed, and that they are going ahead with construction.  At this point, I was completely confused because throughout everything -- the site tour, contract-signing, preliminary discussions about decorations -- nothing was ever mentioned about tearing down the tent and building a permanent structure.  Had we known that the tent would no longer be there, we would not have booked with Ponte Winery -- they basically sold us something that doesn't exist.  From the sketches they emailed us, the new structure looks very plain -- like a community center or elementary school -- definitely not what we signed up for or envisioned!  Even more worrying is that in the email, they told us construction would be completed by March 2010, but I just found out that they don't plan to be done until late April 2010 (our wedding is early May 2010).  What do you think I should do?  Even if we do end up liking the new building, I just don't trust them anymore and I'm worried that construction will be delayed (it always seems to be!).  On the other hand, if we leave our contract (which they already broke), I'm not sure we can find something else that has the same value, and is in the same time-frame.  Any feedback or advice would be great!!

     
    2.
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    Sugar bee
    Kittyachi    August 2010   New York

    My advice is to find a new venue and see if you can get your deposit back. My friend got married last year and had her reception at a hotel in Toledo that *PROMISED* construction/renovations would be done months before their wedding. Well, not only was construction still ongoing and debris everywhere outside, the A/C at the place wasn't working - the reception was in a ballroom with no windows and the cake melted. To top it all off, all the guests were staying in that hotel.

    NEVER trust construction schedules. You have to add 6 months to any timetable you are given because there are always delays. Plus it sounds like even if by some miracle it was done, it isn't going to be what you wanted in the first place. I'd see what else is out there if I were you.

     
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    Buzzing bee
    vintage2010    April 10, 2010  

    My friend was getting married in a new venue underconstruction. When they toured the site they wore hardhats and took flashlights with them.  They trusted the owners of the venue because they owned two other locations in Houston and were popular.  Then about two months after they signed the contract the owners went bankrupt and closed all locations. They lost lots of money and are part of a class action lawsuit because soo many brides were affected.  Really sad.

    I would be disappointed about the tent thing. Because that's what you wanted and paid for. I would find out if they intend to move the tent to another area on the property.

     
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    Blushing bee
    allielovesnate      

    If they will not let you out of the contract, definitely see a lawyer and have them send a complaint. If you have a friend or relative who is a lawyer, have them do it. The letter itself should be enough. You will not need to pursue legal action, as they broke the contract.

    So you need an affordable tent wedding?  Do you have a big backyard? I know that's not first choice, but really I have been to some lovely outdoor weddings that are mostly DIYs on the bride's family's part at home. 

    If that's not an appealing option, see if you have any local parks that offer very affordable wedding rates. Some even have indoor reception areas. 

    You could always try to book a wedding at a floral garden or another winery, but those are expensive and unlikely due to your time constraint. 

    Hope I helped!

     
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    Buzzing bee
    Erindesmar    October 17, 2009   Boston, MA

    I suggest terminating the contract and looking for a new venue.  If they do not let you out and/or refuse to refund your money, consult a lawyer.  Make sure you keep a good paper file and document all communications with the vendor.

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    Helper bee
    jezzybell    10/10/2009   San Diego

    I would without a doubt change venues.  What if you wait to see how it ends up and it's horrible?  I couldn't live the next year without being freaked out about that every day. 

    If you ask me, they already proved to you that they are not reliable.

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    Blushing bee
     
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    Blushing bee
    allielovesnate      

    Sorry, last post!

    The Temeku Park looks nice and also Harveston Lake Park.

     
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    Honey bee
    Meowkers    August 27, 2011   Los Angeles, CA

    Change venues.  They broke the contract by not giving you what you "bargained" for.  The most basic principle of contract law.  if they are unwilling to freely give you your deposit back, consult with a lawyer.  One letter is all this will take.

     
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    Busy bee
    msduck    August 2009  

    yes i agree with the other ladies, change your venue, you cannot risk the venue not being ready for your wedding

     
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    Blushing bee
    formerlybuttons    June 5, 2010  

    Thanks everyone!!!  We've decided to change our venue.  I think it's best in the long run, but it's a pain to have to start all over from square one!

     
    12.
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    Sugar bee
    Kittyachi    August 2010   New York

    It's definitely a pain and I feel for you having to start over, but in the long run you are going to be so happy you did. You would just spend the time between now and your wedding in a state of anxiety about your venue. Better to cut your losses now and save yourself the stress. Good luck with the new venue hunt! I'm sure you'll find something you'll both love just as much. This other place clearly wasn't meant to be.

     
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    frenchbulldog    August 22, 2009   Dana Point, CA

    I would change your venue. I work in construction (my dad is a contractor) and so many things happen to delay a schedule. Can I recommend two venues...
    1 - Our venue, the Bernardo Winery - http://www.bernardowinery.com/
    2 - This place has a great tent and is pretty reasonably priced - http://www.twinoaksweddings.com/ A friend of mine went to a wedding there a few weeks ago and said it was lovely.
    Good Luck! 

     
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    Newbee
    April2010    04/24/2010   Roanoke, VA

    Construction is almost NEVER done on time!!!  I would get your deposit back - double check your contract, but it probably doesn't mention anything about construction.  What they're doing is most likely breech of contract.  Sorry about your venue issues... hopefully you can find a place you love just a much!  OR - just thought of this, if its a wine vineyward, do they have another place you could put a tent?  I would certainly expect the venue to pay for the tent if you do decide to do that.  Just become really familiar with your contract before you start bargaining with them!

     
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    Blushing bee
    formerlybuttons    June 5, 2010  

    Thanks for all your comments and suggestions!

    Our contract says NOTHING about construction, and when I emailed the wedding coordinator about the construction situation they offered to return all of our deposits -- they were totally snotty about it, but what can you do.  At least we can get our deposits back hassle-free. 

     Thanks for listening and advising!!

     
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    Helper bee
    MissMelissaB    8/8/09   Temecula, CA

    Hi Buttons!  I live very near that area and I've got a few ideas!  I don't know what the costs are for a winery wedding, but you could save some money by booking that little chapel near Old Town and having your reception nearby.  I'll try to think of any places in the area that have tents already in place.  I'm sorry that this had to happen to you.

     

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