Venue in Utter Chaos: Help, Ideas?

posted 2 years ago in Reception
Post # 2
3119 posts
Sugar bee
  • Wedding: August 2012

Does this place have reviews online? Can you get contact information of couples who have been recently married there? Have you contacted the owner versus this ever changing group of coordinators who are proving to be completely unreliable?

I can only imagine how you are feeling, but it’s now time to take action. I’d start with the above, ensuring that you are documenting and have been documenting everything in writing.

I’m so sorry you are going through this.

Post # 3
498 posts
Helper bee

Run! Run! If you have a backup plan, use it.  They sound ridiculous.   I think there’s a pretty good chance there will be a series of stuffups in the weeks leading up and on the day.  Do you want that stress on your wedding day, or is it better to suck up the lost cash and go somewhere who wants your business and is focussed on you.  

Did you sign a contract with the original planner or with the venue itself?  Maybe you can regain some of the money through small claims AFTER the wedding! I’d say keep a very, very detailed record of the chain of events – time line, what was signed, emails etc – and after it’s all over take them to task on the series of letdowns.  

For your alternate, I’m not sure of your options but for my first marriage we were stuck for a venue and we ended up putting a big white marqee up in the grounds of a charming but small restaurant.  It was beautiful! And only $300 to hire.  

I really feel sorry for you to have all this stress.  

Post # 5
111 posts
Blushing bee

TheMochaPeach:  I have no idea about the legalities and whatnot, but if you signed a contract and they aren’t holding up their end, shouldn’t you be able to back out??? I am so sorry you have to deal with this!

Post # 6
139 posts
Blushing bee
  • Wedding: September 2014

I’m also so sorry this is happening to you.  Did you send invitations out yet?  Did any of your guests have to make travel arrangements? If no, is it possible to postpone the wedding by a few weeks until something concrete is  ironed out?  I have a feeling that even though it sounds like this venue is not holding up their end of the contract, it might take awhile for you to get your money back.  And I would be too worried that everything would look nice enough for your wedding in 2 months.

Post # 7
2264 posts
Buzzing bee
  • Wedding: June 2015

TheMochaPeach:  In the contract did you sign off to the original prices of meals and appetizers and the bar, etc? Do you have all of the e-mails that mention the price increases saved? If so, I would ask for your money back and threaten legal action if they give you a hard time. I would also mention your capacity to write unsavory reviews based off of your experience on here, on Yelp, and on other reputable sites where you will mention them by name.

Sorry this is happening to you 🙁 Best of luck and let us know how it turns out!

Post # 8
6279 posts
Bee Keeper
  • Wedding: October 2013

our coordinator left 3 months after we signed the contact.  the sales manager of the place took over until they found a replacement.  we made sure that everything in our original contract stayed in tact and that no extra prices were added.  we went over it with them line by line.

sorry you are going through this.  is there someone higher up at the venue you can talk to.  say you would like a discount for all the hassle you have been put through.

that is ridiculous business.  if you do end up sticking with them.  i would definatle give a bad review.  but make sure it is after everything is over.

Post # 9
3016 posts
Sugar bee
  • Wedding: July 2014 - Prague

I would be sick with worry. I would perhaps contact a lawyer. If you have to walk away from your deposit, I’d make sure they know they will be getting major bad reviews.


Post # 12
3016 posts
Sugar bee
  • Wedding: July 2014 - Prague

TheMochaPeach:  Crossing my fingers for you. Let us know how it goes!

Post # 15
609 posts
Busy bee
  • Wedding: November 2013

TheMochaPeach:  not for nothing, you had a contract. how can they try to charge you more? isnt that the point of a contract? Im glad your getting your money back. sounds like a bunch of scam artists to me…

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