Post # 1
so this is the first time in the last 6 months where I feel really irritated by something and am wondering if I am being unreasonable about this. My reception is at a hotel, guests to be arrivng at around 6:30pm. Ceremony is at 5:00 at different location.
When I emailed the venue to ask what time we can start decorating the room on the day, the events manager called me and casually said there is no way they can guarantee they won’t have another event booked earlier in the day, which would mean I could only set up when that one finishes. That is, in theory they might have an event that finishes at 3:00. ? So I would have to set up between 3:00 and 4:30 (got to get to ceremony by 5).
The things I need to set up are: iPod, flowers, paper decoations( pom poms, lanterns) and hopefully some fairy lights, some kind of gift table arrangement (something to let people know they can leave their gifts there).
I do not think I can cope with that. Seriously, I don’t think I can cope with the stress. She said she doesn’t think it is likely they will get another booking for that day, bt she won;t be able to tell me one way or the other til probably 2 weeks prior to the date.
I want to set up a meeting with her to negotiate that she gives me an undertaking that they will not allow another booking that day. Otherwise I will have to book another venue.(there is one available, more exxy but I would not be unhappy about it).
Am I being unreasonable?
Post # 3
@Andyboots: This is pretty common. It wouldn’t make sense for a venue from a business perspective to only allow one booking per day. Some venues do that but in my experience it is rare. I think you should enlist some extra help just in case (or even ask the venue if they can provide anyone to help given you are crunched for time), but I am sure it will be fine. It’s not that you are unreasonable, it is that you are stressed.
Post # 4
@Andyboots: That sounds crazy to me! Our ceremony location (a lecture hall at the University), reception hall, photo location and rehearsal area (a banquet room in our hotel) are all giving me access from 8am the Friday morning – that’s the day before! When we were originally planning an outdoor ceremony, we booked a banquet room at the hotel as our back up ceremony location and it was the same deal – no other events as it was my booking. I would feel sick with stress if I was in your shoes. Maybe ask if there is any way at all to have the room for the day. Even for a small fee? Don’t let them push you around – stand firm! (I have trouble standing firm and have to repeat that to myself over and over again lol) 🙂
Good luck darlin!
Edit: a lecture hall at the university sounds awful….it’s an old historic building that has been converted to a lecture hall – it’s beautiful, I promise! haha
Post # 5
you are being very reasonable. the venue i am using told me before i booked it that they only book one event per day. i liked that.
Post # 6
From what I understand, it’s pretty common. My wedding is in about two weeks, and I just found out last week that I could actually use the space for my rehearsal since they didn’t book anything. It’s a relief, but I was really worried about finding another venue to rehearse the ceremony.
I would have a backup plan, but don’t worry about it too much. It’s out of your hands at this point.
Post # 7
mine had a wedding earlier in the day. i don’t think it’s a big deal. that being said, my venue set everything up for me. do you have someone (family, friends) who can set up so you dont have to think abt it?
Post # 8
@Andyboots: I think you are being unreasonable. The venue has told you what their policy is and you as the consumer have the choice whether to use them or not. If you owned a business would you give away freebies when you could be making money?
They are in the business of making money so unless you are willing to buy out the venue for the day then your options are to stay with this venue or pick a different venue.
Another option is to pay someone to do the set up for you like a DOC or some college students.
Post # 9
- Wedding: October 2013 - Vine Street Church
@Andyboots: Yes. Yes you are.
Post # 10
@Andyboots: I think you are being unreasonable- if you need the space for longer, you have to rent it for longer. Our venue is open until about 2 hours prior to our event and will be full of people as it is a busy restaurant/bar. My DOC is coming about 1.5 hours prior to our 7pm event to set up. If I needed the space before 5, I would have paid extra and rented it before 5.
Honestly, I was shocked that they were closing as early as they were considering we are only paying for the 5 hours between 7-midnight. I would never have assumed that they were going to close early OR that they would allow us access prior to the time stated in our contract.
Post # 11
@j_jaye: well they have a choice to forfeit my $10000 if they want to risk not having anything booked for that night. wouldn’t they want to secure that amount for the sake of missing out on another booking which they themselves have said would be unlikely to be made anyway? With 4 months to go I don’t know what their chances are of getting another wedding booking for that night. You don’t think I should try to negotiate with them before changing to another venue?
PS I asked them whether I could set up on the friday night and they said no, not unless you book it. Which implies that had I booked the friday night they would not have sold the room in the day time on the saturday as all my decorations would be there. They never told me I couldn’t set up in the day on the saturday.
I am just not even sure I could get a family member/friend to set up because they’re all invited to the wedding. They don;t want to be messing around on ladders etc 2 hours before the ceremony starts. when would they get ready themselves?
And if I hired a company to set it up, how would I do that when I cannot tell them a time to come in and set up?
Post # 12
Our venue can hold 3 weddings a day. It’s pretty common. Frustrating, but common.
They can set it up, if you leave things with them. At least, ours can.
Post # 13
@Andyboots: So they should just give in to you instead of holding out for a possible booking that might make them more than your $10000? Sorry but it just doesn’t work that way.
Post # 14
@bkrocks13: I think your situation is a bit different because it is a restaurant. My venue is a dedicated function room.
Post # 15
The venue is being completely reasonable to give you that kind of window between two potential affairs. My assumption is that the majority of people that book there either hire vendors to decorate, have help, or don’t do anything too elaborate. Your choices, assuming no large unrefundable down payment, are either to pay for the whole day or book somewhere else.
To us it was important that we be the only affair going on at the time, but none of the popular venues would guarantee an entire day and I would never have expected that. Receptions here last three or four hours post ceremony, so that would be a lot of revenue.
Post # 16
Unfortunately, this is common, and something you should have asked about before you booked. Ask them when the earliest possible time they can guarantee that you can get in is, and then hire someone to come in and set up all your decorations. It will be fine.