- 5 years ago
- Wedding: December 2012
Let me start off by saying, we have lived in our current condo building, in the same unit, for over two years now. For the first 20 months we have lived here, we have never had an issue. We honestly fell in love with our community and felt like we would never wanted to leave. When it came time upgrade we were even considering renting our current unit and purchasing a larger unit in the same condo complex.
About 4 months ago, all of this changed. The people who lived above us sold their unit to a young couple with a toddler. From the day they moved in there has been so much noise traveling from their unit into ours. The easiest way to say it is that it sounds like a heard of crying, tap dancing hippos has moved in.
Just to give you an idea of the noise:
- There is constant thudding the travels across the floor. This thudding is so strong that it shakes the light fixtures we have on our ceiling and sometimes the pictures we have on our walls
- There is a sound that sounds like a wheeled object being ridden across the floor
- A couple nights a week, in our beddroom we hear what sounds like a large metal object being dragged across the floor
- We hear them turn on music and start to dance. Them dancing results in our ceiling shaking
- and the best one, the toddler wakes up around 3 am every morning screaming and crying at the top of his longs. Sometimes this crying can go on for over an hour
- They like to dump the buckets they use when they mop their floors out on the balcony. Since the balcony is slated, all of their dirty water ends up drenching and pooling on our balciny (we are a bottom unit so our balcony is solid concrete)
- There is so much more, we have begun to log when the noise disturbances occur, where in the condo, and how long the last for
- and no we dont go looking for the noises. generally if the noise is loud enough to disrupt what we are doing and makes us ask “what is that?” we write it down
- also, if it is everyday noises we ignore those. We can tell when they vacuum, run their dishwasher, use the garbage disposal. We are talking about noises that are out of the ordinary
A few weeks after they moved in, we approached the couple about all the noise. The pretty much looked at us like they did not understand what we were saying. Needless to say, the noise continued and got progressively worse.
Next, we reached out to condo managment and told them what was going on. They emailed us saying they would get in touch with the owners of the unit and let them know our concerns. This lead to the unti owners knocking on the door an apologizing for the noise (we appreciated the gesture). They promised us they would try to fix it. They also admitted during this conversation that when their son cries during the night, they cannot hear him (their bedrooms are on opposie ends of the unit). We simply restated everything I just typed above to them and asked them to keep and eye out for it.
Nothing has changed. What should we do? According to the condo managment, our next step is to file a formal complaint. Managment will come in and make sure we are both following condo bylaws (there is a whole section about noise, how it travels, and requirments to prevent it) and assess the different noise levels.
We have reached our breaking point. At 3 am this morning we were woken up by the crying toddler and listened to him cry for over 2 hours! I know parenting is hard and sometimes it is hard to sooth a grumpy todler. But when you know he can be heard in other units and it is disrupting your neighbors, you need to fix the issue.
And I know some of you might think we are being difficult neighbors, that is not the case. When the people above us were renovating their unit we never heard anything. No saw, no hammers, nothing, not even when they were tearing out carpet and installing hardwood floors. The previous owners lived there from the day we moved in and we never heard anything.
If you were is our situation what would you do?