VistaPrint File resolution: Help ASAP

posted 3 years ago in Paper
Post # 3
Member
687 posts
Busy bee
  • Wedding: August 2014

Hard to say without more info, but a low-res file could affect the print quality. 

I’m not sure I fully understand your situation, but is there any chance you could get the JPEG at a higher resolution? It’s not a huge task for the designer to re-export them at 300 dpi. I’m thinking your current files could be 72 dpi instead of 300, which is why you’re getting that message.

Post # 5
Member
687 posts
Busy bee
  • Wedding: August 2014

If the file is a JPEG, there is no way to differentiate the background from any other elements of the file, as it has been flattened. Are you on a Windows computer? If you are, could you please right click the file, go into Properties, open the Details tab and copy what’s under the Image field? That should make it a little easier. 🙂

Post # 7
Member
687 posts
Busy bee
  • Wedding: August 2014

@SouthernBee33:  hmm, and what are the pixel dimensions of the image? And what size will it be printed to – 4×6, 5×7?

Post # 10
Member
687 posts
Busy bee
  • Wedding: August 2014

In that case you’re all set! Just checked the Vistaprint recommended dimensions, and you are comfortably over their requirements, so no idea why it’s giving you that message…

Post # 11
Member
687 posts
Busy bee
  • Wedding: August 2014

Oooh I see now – for the full bleed it wants 1677×1300 for a 5.5×4, and you are one pixel under that. 😀

Post # 13
Member
687 posts
Busy bee
  • Wedding: August 2014

@SouthernBee33:  it definitely will! One pixel won’t affect the print quality, but it’s enought to set you under the threshold of the “Excellent” message, which is why you got the “Acceptable” one. Mystery solved. 🙂

Post # 15
Member
687 posts
Busy bee
  • Wedding: August 2014

Aww, thank you! Happy to help and I hope everything comes out awesome. 🙂

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