Post # 1
I booked a mobile hair & makeup team about a year ago. At the time I thought they were very competively priced and I really liked their website and portfolio.
Now that we are getting closer to the date and I am trying to iron out details I am realizing that not only are they not competitively priced but they are turning out to be VERY pricey due to all the hidden costs that are popping up (10% surcharge for a sunday trial, $105 travel to my house for both trial and wedding day, additional $50 to “prep” my frizzy hair for my updo for both the trial and wedding day).
I put less than $100 down for a deposit and I am considering walking away from it. The contract stipulates that they require two weeks notice (our wedding is in August). Have any other Bees walked away from a contract?
Post # 2
- Wedding: April 2014 - Italian Villa
Vsmart: I haven’t done this, but I think it sounds like the right thing in this case. If those are the charges you know about now, imagine what else they may come up with before August!
In the grand scheme of things, $100 isn’t that much to lose. I think it will be worth it to get a different hair/makeup team, because you won’t have those surcharges. (For the record, I have never hear of anyone charging extra to “prep” unruly hair- that’s just part of the job!)
Post # 3
Vsmart: Those all sound like ridiculous surcharges– I understand travel time– and I don’t know distances in your case. Are YOU choosing the Sunday trial, or is that when they could book you?
If you’re choosing it– then I guess that’s “optional” in a way….but if it’s the only time THEY can book you– and they are charging you- that’s horrible.
It just sounds too expensive. Period.
Post # 4
I’ve already walked away from a couple of them, (not Bc I’m wishy washy, but Bc the vendor changes or becomes ridiculous or something). You’ll be glad once you do it: and in a few cases I’ve been able to get my deposit back. Good luck!
Post # 5
I cancelled my hair/makep contract bc I thought about it and I do my makeup well and would rather save the $200+ dollars. My deposit was only $25 though. In the long run, even if you lose the deposit you’ll probably save money.
Post # 6
I canceled the contract for my venue three months out after a number of issues came up and then got confirmed. We lost $800. However, we found a much better, much easier alternative. We still saved money despite the deposit loss so it was totally worth it.
Post # 7
I’d let them know that you’re upset about being nickel-and-dimed and that you’re considering canceling their services. Maybe they’ll come ’round and give you a deal.
Post # 8
In your case, I’d let them know that you’re considering cancelling because of all the extra charges that were not disclosed up front. If cost is all you’re concerned about and you’re otherwise happy with the vendor – I would do that and see if they can accommodate you.
In my case I walked away from my first photographer – we lost around $1200 in our deposit and his flights, but I really felt that the trust had been broken (there was a series of miscommunications and angry/threatening emails exchanged) and couldn’t be repaired enough for me to feel comfortable on our wedding day. It was unpleasant and easily the most stressful part of wedding planning so far, but I’m really glad I made the call.
Post # 9
Vsmart: Did you already walk away? I would definitely make sure you read the fine print of other vendors contracts first! I think it sounds like you have ever reason to walk away but just don’t want to end up in the same situation with another vendor!!!
Post # 10
gingerkitten: MrsEME: Bexx: JazzyGirl85: CoffeeBeanKate: peonyinparis: julesbeeb:
Thank you all for your input! I emailed the existing vendor earlier this week to let them know I had financial concerns and was considering not going any further with their services due to the additional costs that kept appearing.
They responded right away acknowledging receipt of my email and saying they will respond at length when they can. That response came later in the day and was very friendly and polite. They explained that they had looked into my file to see if they could offer any cost benefits and were unable to find any.
Thats fine, I had pretty much made up my mind at this point anyway. We parted ways and I walked away from my deposit, which was only $90.
I feel better. They never felt like a good fit and I should have listened (or paid attention) to my gut before I booked them. I’m also not disappointed about losing the deposit since they have been holding a prime summer date for me since March 2013.
Now I begin this process again with alternative vendors….wish me luck
Post # 11
Vsmart: In this case, it sounds like it will save you money to walk away (even counting the loss of the deposit). To answer your question, I have done this before but I was lucky to get my $1,000 deposit back. For a large deposit I’d be hesitant but for less than $100, it’s a no brainer to me.
Post # 12
Vsmart: We walked away from a contract and a deposit from the original photographer we hired. We liked his photos online and seemed to get along when we met up with him. THEN we had our engagement shoot. It was awkward to shoot with him, he didn’t give us any kind of direction…and when the pictures came in..i wanted to cry. Out of maybe 40 pictures he gave us….4 of them were…okay. Not good…not horrible..just eh. The rest were unflattering and you could tell we weren’t sure what we were doing. The pictures didn’t flow, the composition wasn’t great…just the whole thing was nooooooo bueno. After listening to my mom talk about how bad they were and talking to FI…i decided that I didn’t want to risk just having “eh” wedding pictures. It is too important of an event (and we’re spending too much!)to not LOVE our pictures. We explained the situation to the photographer and although he did offer to re-shoot, i knew from our experience that we needed someone that could position us or give us some kind of direction. Also someone that showed us pictures that weren’t on the website as well as the ones there (bc of course the website is going to have the best pictures!). We ended up winning an engagement shoot at a bridal shower..and it was so much fun. The photographers were amazing…explained what we were going to do, gave us direction and the pictures were absolutely stunning. So it definitely sucked we were out the deposit (which was 1k btw 🙁 ) but on the otherhand…there is no doubt that we will have amazing pictures to remember our wedding by.
Post # 13
Vsmart: We walked on our venue and lost 750.00. We knew we would lose the money, but things were just not working out with them in a similar way, hidden costs, they weren’t clear on details and wouldnt answer my questions directly, but always put it off ‘until August’. Well 6 months to the day, we scouted (and actually my amazing photographer had a heart to heart with me about it) and found an even better venue, at half the price… and I was upfront with the new venue as to why I was willing to lose the deposit and re-book, but they had to be 100% honest with me.
I’ve also worked as an Independent mobile make-up artist, and I provide a contract well before hand, that way both me and bride are protected.