Warning about Zales in Roosevelt Field- long sorry

posted 4 years ago in Long Island, New York
Post # 3
Member
757 posts
Busy bee
  • Wedding: May 2014

ugh that sounds so frustrating.  I’ve unfortunately heard a lot that the Zales in our NY area really don’t know what they’re doing.  I also feel like a lot of times when people really dont know what they’re doing, they try to argue from a position of “power” (like, she works for Zales and you’re simply the customer).  I hope your ring turns out the way you want it to! (and that it fits!)

Post # 4
Member
144 posts
Blushing bee
  • Wedding: May 2013

@shootznladrz89:  I am so sorry that you are going through that. My husband bought my ring at the Zales at Sunrise Mall (I think) but we have done everything else through the Deer Park store. They are fabulous there. The jeweler that works there has done some other jewelry work for us too! I highly recommend getting the protection plan on your ring if you havent gotten it already. It’s worth the money. Every 6 months, I can go into the store and they check all my diamonds in the ring and then they re-plate the ring so the white gold shines! I hope it all works out with your ring though! 

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