- 5 years ago
- Wedding: June 2011
Berketex bridal sell dresses in the UK. They are a high street type chain with some very nice dresses and accessories. They are not cheap but not crazy expensive either.
When you buy a dress from them they will add on the price for their alterations package £200. There is no option to wait and see if the dress fits and then buy the alterations.
They have an additional policy of as soon as you pay the deposit on a dress you cannot change your mind without losing not only the deposit but you are obligated to pay for the dress in full. There is no cooling off period …….nothing!
oh how I wish my daughter had not fallen in love with a berketex dress.
Buyer beware. Do your homework. Read berketex reviews on line BEFORE you enter the store. We will try and make the best of this situation and hope that the dress is delivered in 9 months time and there are no further issues.
We will source our own alterations. All trust in berketex bridal is gone.
what should have been a happy moment was spoiled by lack of customer service and bad selling practice.
Anyone else have problems with Berketex Bridal? How did you resolve them? What was your experience of the store?