- 3 years ago
- Wedding: May 2013
My wedding was on 5/26/13 and it was the most beautiful and perfect day in every way! However I had a horrible experience prior to the wedding with this Etsy seller and wanted to share my story to warn anyone thinking about ordering from Carrie of cdk designs (cdkane59). She basically bailed and screwed me over right before the wedding!
I wanted to order my escort cards since I had done SO much DIY stuff the entire planning process and was getting pretty burnt out. I contacted her on 3/19/13 to ask about the escort cards. I told her that I can’t get the final guest list to her until about 3 weeks before the wedding since I need to wait for all the RSVP. She said that is plenty of time. I messaged her a few more times to ask about different sizes and she responded pretty quickly.
I contacted her again on 4/8/13 to see if she can start working on the design. We went back and forth a few times and finally got the design/color done by 5/2/13. Response was slower during this time and I had to follow up several times. She seemed a little unorganized but I didn’t think anything of it.
I emailed her my guest list/table numbers on 5/7/13 and it was now time to finalize the font. We had to go back and forth again because the original font I wanted turned out a little hard to read on the proof (she only sent me the proof for a few names). Its hard to tell sometimes when the names are not typed out. Response was again slow (by the way, she doesn’t check messages on the weekends). Meanwhile, I kept telling her to go ahead and create the custom listing for me so I can pay her since by this stage, we know the size of the cards and exactly how many. She never made the custom listing. After many messages and me constantly following up, we finally had the right font on 5/15/13…10 days till the wedding. A little scary but she claims to have a one day turnover so I was thinking there was still time.
Everything looked good except the spacing for certain names looked a little off. It was just the style of font, but some names just looked like there were no space in between. I asked her to just maybe double space the ones that look weird. She tells me that I would have to tell her exactly which names to double space. Ummm…how would I know if she never gave me the entire proof of all the names? I told her that I trust her and for her to use her judgement. It really isn’t that big of deal…just make it look nice!
The last response I got from her was on 5/17/13: “I don’t think that any of them need extra spacing. I’m very concerned that you’re not going to like them and that reflects on me. I simply cannot make a judgment like this if I don’t see the need. Maybe you’d be happier with another font?”
There was now only ONE week until the wedding! I told her I don’t care anymore at this point and just need to get the cards in time. I told her if she doesn’t feel like double spacing is needed, then just go with it. Just make the custom listing so I can pay! I messaged and emailed several times and she just never responded. I figured she bailed and had to scramble to make my own escort cards.
I think she just decided to ignore me because there was just not enough time…unless she was to overnight it to me. Maybe to her it just wasn’t worth it since my order was a small order around 60-65 cards. I don’t care how small my order was, you just don’t do business this way! If somehow she really got slammed and can’t do it, just freakin tell me so I wouldn’t be wasting my time waiting for nothing! How can someone like this be in this type of business? Especially selling wedding stuff!!
Since she never made a custom listing for me and I never paid her, she technically doesn’t owe me anything. But seriously? I had been in contact with her since MARCH! A total of 48 messages between us! Totally unprofessional and just EVIL! Seriously who does this? There would have been plenty of time if she just responded on time…or work faster when time was starting to run out…or just tell me she can’t do it!
I ended up making my own escort card and it turned out really nice and done on time but it was just really stressful! Sorry this was so long but I want to warn all brides out there because no bride deserves this! (content removed for violation of commenting guidelines i, Weddingbee Terms of Service – Penguin)