Post # 1
In the last 3 years, this company has changed. They got too big to care about customer service. They will no longer send you photos as the dress progresses. You will receive your dress sight-unseen. When it arrives, it will look sort of like the picture on their website… a loose adaptation of it. And if it’s not what you like, tough luck.
The good news is, the quality is still OK, so if you really need to save some cash, it’s still an option. But so is used and rental. If I could go back in time, I would go with used or rental, because I would know what I’m getting.
Post # 2
Lisa2014: wow. Ok. I used Dressilyme for my wedding dress (wedding was 2 days ago) and never had an issue. Your right I didn’t receive any pics from my dress in progress, but I was VERY pleased with the final product. I gave them my measurements and custom requests on what to change on the dress. I never had an issue. The dress arrived EARLY, fit perfectly, and was beautiful and priced reasonable.
Just because you possibly had a bad experience (by all means let us know) but at least put examples, don’t just blast them.
Post # 3
Can you post the pictures of the real dress and the picture from the website? And if you would rather get a rental why no return it? Don’t they have a return policy?
Post # 4
rayne: What I got out of it from her post (the part about tough luck if you don’t like it) is that you can’t return it because it’s custom. I could be wrong though.
Post # 5
Lisa2014: u have photo for wedding dress?
Post # 6
She said it “it will look sort of like the picture on their website” so I assumed it was a dress from the site. Unless it was customized to her size, you mean?
Post # 7
This us a weird post. I’ve read this exact post on several sites, including this oNe before. It seems to be one person (or rival company?) who is upset.
justa note. I don’t have a dressilyme dress and I don’t know their quality either way from personal experience. I was looking into it and have just saw this exact post copy and pasted and posted several times now while looking for reviews.