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Hi-
I'm so sorry to hear that you had that experience! No bride should ever have to go through that on their wedding day and nor should the family members suffer either. Where are they located? You mentioned their name but not which city they're located in.
Thank you for the warning...and I just want to say congratulations on your marriage! Many blessings to you!
After speaking to the head of the company, I learned that the person who coordinated my wedding will no longer be working in that capacity. I think my experience was an anomaly- just a rotten apple. The company was extremely apologetic and refunded the full amount that I paid as well as offered to cater and coordinate a dinner for ten, free of charge. Considering this response, I think you can feel entirely safe hiring this company. It seems unlikely that anything like what I experienced will happen again. And, the food was really great and the cocktails were fantastic!
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I send this out so that others do not have the terrible experience I had! "Good Gracious Events" provided delicious food, but they treated me and my family terribly on my wedding day. Their event coordinator was hostile to guests, screamed at me just before I walked down the aisle and made my mother cry! These people should not be allowed anywhere near weddings. Please save yourself the bad experience and hire any other company!