Post # 1
I made the mistake of asking Capital One a very basic question about my credit limit while I was on my work phone and ever since I’ve been getting 10 scam calls a day at work offering me loans. They don’t have my name, it’s just a random call offering money. Definite scam. I stopped answering the calls and am tracking and reporting each number that shows up on the caller ID.
Since I never gave my work number to Capital One, I immediately accused them of tracking the number I called from and selling it. They denied it, which is either a lie or an indication that scam loan companies are hacking into Capital One’s calls to harass customers who they believe are in need of money. This seems far fetched, but I cannot think of any other way this number got out there. I never use that line and it started happening the same week that I made the inquiry. What do you think?
Post # 3
I don’t know. Maybe someone at night was using your phone. We have cleaning people here that will sit at people’s desks and talk.
Post # 4
Did you opt out of their sharing of your info to third parties for marketing? You have to call them to do so or they will share it. You can message me if you need the number.
Post # 5
@mseagles: Biggest sellers of information are banks and telecommunication companies….
I used to work in telemarketing and we used to buy distribution lists (phone numbers) from a company that collates and sells them. We used to buy lists of peoples names and numbers between the ages of 28-45 who had a homeloan/mortgage. Only people who would have that info would be a bank!!!
So I wouldn’t be surprised that they are using your work number to harrass you! These days if you work in a customer service role you are expected to upsell and add value to an existing client account. It could be a case of a customer service rep from capital one trying to meet a sales target…..
I have heard it is getting harder for these distribution list companies to aquire personal info and numbers, because more and more people are ticking the do not pass on info to 3rd party boxes….. They are getting very creative and are personally liaising with Company workers and offering money in exchange for personal info and numbers…..
highly illegal but very hard to prove that it is happening….especially as so many telecommunication/ bank/ public service have offshore call centres that have access to your private info….
Post # 6
Are they specifically asking for you by name? If not, it could be just a robo call. I get them here all the time and this is a totally different phone number from the one I listed as my work contact.
Post # 8
@abax: yes, I called them to double check on that and they said they didn’t opt me out because they had NO phone number on file for me. This make sense because I never use the card and the only number they would have had was my home number from 15 years ago which is no longer in service. I told them to opt me out anyway in case a phone number got into their system at a later date. They never had this work number though. Weird.
@ohmybears48: I’m no longer answering the calls but the few I did (and there are 10 random numbers from all different area codes!) would either start talking about a loan and would hang up when I said wrong number.
@cmsgirl: agree on the illegal nature but still very interesting!
Post # 9
I think Capital One is the freakin’ devil. Along with CitiBank and Bank of America, I don’t trust those companies worth a damn.
Post # 10
@mseagles: Um, I do’nt think it’s a scam, credit card companies are like vultures. They cold call all the time, as do other telemarketing companies. I get called weekly on my work line from a duct cleaning service, and every time I tell them to take our number off their call list yet they still call. It’s just annoying. Chalk it up to that. I do’nt think you need to be tracking or anything, just let your company know that you’re getting solicitation calls on your work line.