Post # 1
is always spazz-tastic. She’s overly anal and critical, and when something gets changed or she’s under pressure she loses her mind. I’ve been working with her for at least two years and through time I’ve been able to find ways to calm her down over these issues. I’ve been nothing but patient because she probably just has issues with some OCD tendencies or something.
But these last few weeks, whenever something goes awry she finds a way to ask a million questions when I’m busy with other things and can’t answer them. Normally I can either quickly answer or ignore her so it’s not a big deal. But the last few weeks she’s just been adding to my stress levels. I’ve been working there long enough that with the exception of one day a week I’m very even-keeled. When she asks me questions in my face while I’m talking to a customer on the headset at drive through, I don’t really know what to do other than continue talking to said customer, look at coworker and glare and then answer the question.
EVen the people she used to get a long with can’t handle this anymore. And suggestions? Am I missing something? Is ignoring it the only option? My boss said she would talk to her but it’s a personality thing…I don’t see that helping.
Post # 3
ignoring it won’t make it better.
are you close enough to her that you can just talk to her yourself? maybe something else is going on in her life making her act super crazy now?
Post # 4
I can’t offer you any advice, but I can sympathize. I just started closing with a manager who has full blown temper tantrums complete with screaming, crying, and throwing things. Boy is that fun to try and ignore when I’m taking a customers order.
Post # 5
Do you know if something has happened recentlly in her life that’s made this behavior intensify? I think it’s good you mentioned it to your boss because he/she should look into this – it sounds like it is a performance issue as well as she is affecting your ability to focus on your work. Is she asking questions to which she should already know the anwsers? If so, then it’s also a training issue. Sorry she’s making it so tough for you!
Post # 6
@qwerty1:I’m not. My work place is a wonderful, close knit group of people. We consider ourselves family and a lot of us text each other and hang out outside of work. She’s the only person really not vibing with this whole feeling. She’s not generally mean but lately she’s been snippy. I’ve always known her to be hard to handle under pressure so I don’t know if it’s me because I’m stressed out lately and so is everyone else so she’s just making us notice it more or what…I would be afraid to talk to her about it for fear she would be offended. (I’m also annoyed that she has ever weekend and holiday off. It must’ve been something they agreed on when she got hired years and years ago but everyone else works weekends. My boss asked her the other week if she could work a Sat and she freaked out telling my boss she would go to her old boss and have a talk with her about it. Her old boss works at the store down the street.)
@MissBoPeep:oh wow, that sounds like fun!
@sparkle: My boss is usually good at recognizing people’s weaknesses and working accordingly. For instance a girl up front isn’t good with that lately so she’s been floating and that’s working wonderful. But with this lady there isn’t really any place to put her when we are slammed at 7AM that she doesn’t freak out. For instance, if someone orders a drink that I can’t put in all the modifiers I punch in “ask me”. She she will…when I’m busy with something else. Or I’ll be working window with her and there will be something that happens with another customer’s order I need to tell her about for the window and she’s like “oh my god, what, I don’t know what to do! For this car!?!?! What am I doing!?!?!” I mean, it’s like her head is going to implode!