Post # 1
……………….it was TERRIBLE.
Let me just say that I am not a food snob, and it was bad (don’t get me wrong, I appreciate Ruth’s Chris, but I mainly consume meals from boxes and plastic packaging). BAD. Awful. Terrible. I just got home and I am starving because I didn’t eat the food. I can’t cook AT ALL and I could come up with better meals. We’re supposed to pay 50% of our balance next week for our wedding that is 4 months away and I could not be more upset about it. The funny thing is, I don’t even care about the food – really, I probably won’t be eating much of it anyway, but I care that we are spending $14k on TERRIBLE food. That’s part of a downpayment for a house being spent on terrible food. Part of a car purchase being spent on terrible food.
At the actual tasting, our table called over the coordinator and we discussed our concerns, so she had fresh plates made and brought out for us and they were just as bad as the original plate! They made us special plates, most likely very carefully, and it was still bad! Really. It was a group tasting and I don’t think I saw anyone smiling.
I honestly don’t feel comfortable spending so much money on something like this. Worst part is that Fiance is out of town and was unable to experience how awful it was (my mom and Future Mother-In-Law came with me), so it is hard for him to help make any decisions on this. He’s furious. I’m upset. Essentially all we can do is complain some more, but its not like the chef is magically going to get better at cooking, right?? I don’t know what to do. Sigh.
Now what??? Did this happen to you or anyone you know? How should I approach this?
Post # 3
are you completely locked into the contract?
Post # 4
@indyJEEP: Wow. That IS bad. I wasn’t even sure that was possible. How the heck are they even still in business?
I also second the question about the contract….are you locked in? How much of a loss will you take by getting out of it and can your afford to do that?
DO you have another venue or caterer in mind?
Post # 5
I would let the venue know how aweful the food was and that based on it you want to negotiate. Offer to pay a room rental and bring in your own caterer. I dont know if they will go for it but to pay that much money for aweful food seems wrong.
Post # 6
I voted to elope… but in all honesty I say find someone else. 14K is crazy expensive. I guess I don’t know how many people we are talking… but, 14K for bad food. No f*cking way.
Post # 7
@M.Ruder: & @Mrs.tobe: We would only be out our deposit (about $1400) right now, but we have 50% of the full balance due next week, soooo I’m kinda freaking out. I’m *assuming* that most other local venues (that we can actually afford) are booked already because our date was already on hold or taken at many places when we were looking 1.5yrs ago. Yikes. Unfortunately, the venue we have doesn’t allow outside catering (most places locally have this same policy), but I am AMAZED by how awful the food was. Really. Sigh.
@15happyyears: I’m extremely bummed about everything, but I’m hoping that we can at least negotiate a discount. A big discount. Or outside catering — I have a perfect caterer in mind, not sure if they’re available for our date, but that’d be a better option in my opinion. I like that idea! Thanks
@amyisnice: Right??!! That’s basically how I feel right now. The pricing is pretty standard for our area, so I wouldn’t be finding a better deal if I could find anywhere else at all. We could take a friggin fantastic amazing unforgettable trip-of-a-lifetime with that much money. Or save it, like a smart couple would… lol.
Post # 8
@indyJEEP: Wow, that’s hard! I agree with 15happyyears. Try to negotiate and tell them that if you can’t get a discount or bring in your own catering, you’ll cancel; bluff if necessary. They’d be losing out on $12,600; if they’re smart, they’ll give in. Good luck!
Post # 9
I’m kinda going through the same thing. My Fiance and I were not impressed with the dishes presented at the group tasting. We requested a private one and we are keeping our fingers crossed. If we find the food to be horrible after the private tasting, we’ll have to find a way to address this with the venue. I would suggest discussing this with your coordinator. After all, it’s your money and you’re the consumer!
Post # 10
I’d first complain complain caomplain and ask for a discount and better food.
If they don’t come up with anything you like change the venue, you don’t want to be remembered as the couple who’s food no one ate and were hungry.
Post # 11
@Ms. Figales: I will white-lie my little heart out if I have to at this point lol. I’m hoping that, if anything, they’ll end up discounting the more expensive bar package or something so people will be too drunk to notice the terrible food (joking) lol.
@littlekitty: I’m sorry! When we initially discussed our concerns with the coordinator, she suggested that we pay for a private tasting with additional choices (upwards of $125 for two people….. ridiculous!) so I think we’re going to do that, but on their dime… I’m not going to pay extra money to try more food because their food that I’m already paying for sucked. Sigh.
@Atalanta: I know, I’m disappointed because our guests will definitely be let down and we’re paying a ton of money for this beautiful event so I’d prefer that the food actually be GOOD haha. I don’t care so much about what other people think, but I definitely want the value for our money and I would like people to enjoy their meals. We shall see.
Post # 12
@indyJEEP: If you are super unhappy with the food, I would request a second tasting. When I did events for a hotel, we had one group who wanted traditional Cambodian food. Our chef did two different tastings, and they were so unhappy with everything. We ended up allowing them to bring in their own food, with a notarized letter from our lawyers relieving us of any responsibility if someone got sick, etc. It might be worth a shot for you! I think we doubled their room rental, but if you find a caterer for half the price, that might still save you money and get you better food.
Post # 13
Was it just you and Fiance for the tasting? You mention that you mainly eat boxed and processed foods, and I wonder if maybe you don’t know what ‘real’ food tastes like. I don’t mean that in a bad way at all, but I used to eat a lot of processed foods in the past and it took me a while to get used to real food and seasonings.
But that aside, I think if you are paying a lot of money and they should make food that makes you happy. I would call the vendor and tell them that you were not satisfied and give them a chance to make it right.
Good luck, you want the food to be good.
Post # 14
Ugh, that sucks! Did your mom and Future Mother-In-Law hate the food as much as you did?