Post # 1
Darling Husband and I have been married for 15 weeks now. Our photographer told us that we would get our pictures after 6-8 weeks. Unfortunately, I did not get that in writting. Since about 10 weeks after the wedding I have been in contact with the photographer. I have been told several “updated” dates stating when the pictures would be done. Yet here we are 15 weeks later and we still have no pictures. Only once have I received any sort of excuse as to why it’s taking so long or why we keep passing deadlines with no pictures. I haven’t even seen a single picture from him. On Monday I sent another email calling him out on the fact that I’ve heard all these things from him although I hadn’t actually seem anything. I’m actually pretty understanding. Even if it was going to take this long I totally would have been fine if I hadn’t been told otherwise. Since Monday, I have not heard anything from him. He usually responds to my emails within a day or two.
<p> Can I do anything to light a fire under this guy? How long do I wait before I assume that I am not getting my pictures? If it came down to it, is there a way to get my money back? I am not opposed to redoing our pictures later. I just need to know what the heck is going on here. Of course, I wouldn’t redo the pictures with him. If I ever get these pictures… they better be good with all the time I’ve had to wait! 🙂
Post # 4
I think he does have an office.
Post # 5
I would stop by – I think you need some clear contact.
Post # 6
What does your contract say regarding the receipt of proofs? I assume you’ve paid him his entire fee by now? Start by keeping track in writing of all your correspondence and communication with him.
Post # 7
First I would call or talk to him in person. It is a lot harder to lie or put things off when the person is there then it is in email. Also, I would give him a deadline. I would say I want picture by X date so I give some as Christmas presents. If he says he is not able to give you them by that date I would say that I want refund and/or start thinking about small claims court because he has already given you a date that you would have your pictures by and still no picutes.
Post # 8
I selected you as a photographer with the understanding that I would receive prints from my wedding within 6-8 weeks of the event. It has now been 15 weeks. I have been understanding with the delays, but I am reaching the point where this is no longer acceptable. You have pushed the dates back from __ to __ to __ with the excuses of (list excvuses). I expect to have my photos in my possession within one calendar month of this notifcation. If that is not the case, I will be pursuing legal action. My lawyer will file a claim in civil court for breach of contract in one month and one date of this notification.
You should be prepared to follow through, and make sure you’ve documented everything. Legal threats are pretty ballsy, though… my Fiance and our best man are lawyers though, so I’d do it, but it’s totally your call.
If you do, make sure you send it with a signature confirmation to prove he got it.
Post # 9
@abbie017: Agreed. I work in the legal field and if there is a specific date on the contract (or time frame) for you to receive the pictures and he failed to follow through then he is in breach of contract and legal action can be taken.
Check your contract for dates.
Post # 10
@jessjess: I don’t know that I’d bring up the legal system just yet-the photographer still has your photos and presumably you do want them. I do feel your frustration though. Our photographer didn’t send us our photos until 20 weeks after the wedding and she had promised to have them to us by 12 weeks. She didn’t offer any explanations (and told me I wasn’t entitled to one).
I’d try calling the photographer and/or stopping by their studio. It’s a lot harder to ignore someone in person. Just be calm but direct when you speak with him.
Post # 11
I wouldn’t write a letter like that or threaten legal action unless you are at the point where you are prepared to do it and you are at your last resort. You will risk never getting your images, or getting crap Straight out of the camera.
Your photographer is probably backed up and has overcommitted themself. This is not uncommon, although not the best practice IMO. Are they still shooting weddings? do they have an active blog and facebook? If the business kind of died, I would be concerned, but it is most likely due to them falling behind.
I would go in person, and discuss this with them, and agree on a date that is realistic, and then follow up so it doesn’t slip any more.