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Website Etiquette and Prices

posted 2 years ago in Beehive
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    1.
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    79 posts
    Worker bee
    DilemmaBride      

    Hi,

     I was just wondering what the protocol is for putting hotel prices on our wedding website.  I think it would be helpful for the guests to know that info without having to call first but I'm worried it would be deemed inappropriate.  Does anyone know what the standard procedure for this is?  Thanks in advance!

     
    2.
    Member
    2,518 posts
    Sugar bee
    KellyV    September 12, 2009   New York, NY

    hmmm...not sure about standard protocol, but if its on the site and not the invitation you could word it as "A block of rooms at a discounted nightly rate of $xx.00 has been reserved at HOTEL X."  If you are worried about it sounding inappropriate, then just put "A block of rooms at a discounted rate has been reserved at HOTEL X."  and let the guests call.  I've had to call for nearly every wedding I've attended, its not a huge issue.

     
    3.
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    141 posts
    Blushing bee
    Sakoro      

    I don't think there is anything wrong with providing the hotel costs, as long as it is on a separate tab on the website. I find the pricing information especially helpful when there are several blocks at different hotels and/or there is no block, the hosts are just informing guests about the best local options. You're just providing information to the guests-- they aren't obligated to stay at these hotels.

     
    4.
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    574 posts
    Busy bee
    chicagobride092010    January 2010   Canada

    As I guest I would appreciate being provided with the amount of the discounted rate and not having to call.

     
    5.
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    79 posts
    Worker bee
    DilemmaBride      

    Thanks so much for the (very efficient) responses!

    Just to clarify, our save the dates hotel inserts and eventually the wedding hotel inserts will both have the hotel info and the number to call without prices.  Like KellyV I've always had to call too but since our website has an accommodations tab I was thinking it might be useful (personally I hate calling people if I don't have to..shrug...very possible it's just me though)I just wasn't sure if it would be appropriate. 

     
    6.
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    423 posts
    Helper bee
    Juliemd414    7/25/09   STL

    I wouldn't include the price on your website.  If someone doesn't get that price - for any reason - they will be upset.  I had a few guests call after the deadline trying to get the room block price and couldn't.  They were upset.  But they also called after the cut off deadline.  Also if someone wants a special room - like a suite or something that isn't included in my room block - so the price is more.  

    Luckily I only told close family and friends the price of the rooms... so those were the only people calling me after they tried to make reservations after the deadline.  They did get a room, but just not the cheaper price.  I had to explain to them about the deadline.  

    I did put the deadline on my website, but people don't always read everything on there or forget about it.   

     
    7.
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    79 posts
    Worker bee
    DilemmaBride      

    Juliemd414- I hadn't thought about that and it's a really good point, thanks for mentioning it!  I think I will leave the prices off now.

     
    8.
    Hostess
    5,480 posts
    Bee Keeper
    Jessie516    May 16, 2009   Ann Arbor, MI

    We just used wording along the lines of "A block of hotel rooms have been reserved at x-hotel.  Please mention the X & Y wedding to receive the special rate".  I think Juliemd414 makes a good point.  If for some reason people aren't able to get the discounted rate they may be upset.  I also hate calling places to find things out, but figured people would need to call to make their reservations anyway. 

     

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