Wedding Album Disaster…How Many Chances?

posted 3 years ago in Photos/Videos
Post # 3
1318 posts
Bumble bee
  • Wedding: August 2012

I would ask for a refund for the book. If you have rights to the photos you can have one made locally so you are more involved or design one yourself. I bought one through Shutterfly and it came out amazing. I’m sure it isn’t going to last me 50 years but I have all our photos so we can make another book whenever we need.

Post # 4
1315 posts
Bumble bee
  • Wedding: May 2006

Is the design not consistent with with sample designs and albums you’ve seen from that photographer?  If he/she is outsourcing it to an album design service it may just be that whomever is handling your design sucks and they need to give it to someone else.  How many revisions are you allowed to make in your design process? What does your contract say in regards to the album?

Post # 5
57 posts
Worker bee
  • Wedding: November 2014

Do you know what company he is sending them out to? I work at a CVS and I have a “Photographer” who shoots a lot of weddings and he comes to CVS to make photobooks. He is one of the rudest people I’ve ever met. Maybe this photographer is doing something similar.


Post # 7
2124 posts
Buzzing bee
  • Wedding: May 2013

@Treejewel19:  I know exactly what you mean but unfortunately I can’t give you any helpful advice. I had the same problem and eventually just gave up and told her to just do whatever she wanted. It was so frustrating trying to make a draft that was even decent and she was being nasty about it so I just threw in the towel. It didn’t come out too bad but it isn’t enough. We plan on making another at some point.

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