- 5 years ago
- Wedding: June 2012
We were married in June and are just now remembering that our package included an album be made for us and one for my parents. Our photographer uses Zenfolio for the photos. We can view our photos and purchase them, but there is no option for us to actually create and order our albums. Does anyone have experience with Zenfolio? Do we even have the option to create it through them or do we have to go to her studio?
The contract said nothing about how to get the album, just that we get one if it is part of the package. I’m starting to worry that our photos will be taken down and I am in a panic. I called the photog a few days ago to ask her about this and she has not called me back. I emailed her in November about it and never heard back. She is still in business and we didnt have any problems when we worked together for my wedding so I’m not sure what’s up. If I am able to do the album myself through Zenfolio that would be a great relief since apparently it’s hard to get ahold of our photog (even though during the time before our wedding she was very prompt at calling back). I really just want all this wedding stuff done!