Wedding Band Vent- Urg!

posted 3 years ago in Rings
Post # 2
Member
202 posts
Helper bee
  • Wedding: October 2014

Hopefully the customer service can help you resolve it quick. Bait and switch isn’t nice, even if it wasn’t intended. This is partially why I refused to look at halo rings…finding a matching band that wouldn’t cause a huge gap seems like a problem. 

 

Good luck with the CS!

Post # 3
Member
1110 posts
Bumble bee
  • Wedding: March 2014

Since your sales associate said it would be fine, I’d definitely keep talking to their corporate customer service about it. You might still have to pay but I’d ask nicely and say pretty please and explain your frustrations on the chance they knock the price down, especially since you were told twice it was covered under warranty.

Post # 6
Member
3420 posts
Sugar bee
  • Wedding: July 2015

I’m thinking the sales associate didn’t realize that extra metal would need to be added to make it fit, thus why they called and told you you owed money. That’s their fault though because their rep shouldnt tell you something if it isn’t true. Hopefully, you can get all of this worked out!

Post # 7
Member
845 posts
Busy bee
  • Wedding: August 2015

MissTempest:  I just wanted to say that I am obsessed with your e-ring, I literally just looked at it this morning on the People’s website because I want it for a right hand ring sooo badly!

Post # 10
Member
845 posts
Busy bee
  • Wedding: August 2015

MissTempest:  I love the pink, I’ve let my FI know I’m super interested in pink sapphires now haha.

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