- Future Mrs K
- 6 years ago
- Wedding: April 2012
So our wedding is 2 weeks from yesterday, I have had my dress for over a year now and started alterations March 11th. Friday the 13th (should have known it would turn out bad) was supposed to be my final fitting! Yay right?!? Well I tried the dress on and OMG….!!
When I first went to the fitting I had lost almost 30 lbs so the dress had to be taken in a size everywhere except in my chest, I am big chested, and I am short so it needed to be hemmed and I of course added a bustle, an 8 point bustle….. Well when I tried the dress on, on friday they had taken it in in the chest, it was tight and my boobs were like overflowing, not nessisaraly a big deal but still it wasnt right…. Then when I looked in the miror I could see my feet, it was too short, and there is an overlay that is supposed to be longer then the under piece, it was not, and it was shorter in the front then on the sides….. They said they would fix it by taking out some of the pickups…. I was like HELLLO if I didnt want pickups I would have gotten a dress with out the pickups! RIGHT?!? Well my MOH wanted to practice doing the bustle so her and my FMIL undid all 8 points and guess what, nothing happend, NO TRIAN, absolutly nothing happend!!!!!! I was like where the HELL IS MY TRAIN!!!????? We all thought it had been cut off, I was almost in tears. Then the 2 clueless alterations girls where like, “are you sure your dress had a train?” Really?? OMG why the HELL would I add an 8 pint bustle if I did not have a train? does that make any sense???? I had to pull up a picture to show them yes the dress has a trian…. Well we found the trian it was permanetly tacked up…. WTF are you serious? They said it was not a problem and that it would be ready Saturday by 2pm.
Well yesterday I walk in and rightaway sombody say that they will be right with me and they need to discuss the dress…. I had a bad feeling, oh no. She came back and I put the dress on, they had untacked the train, yay! they found it and It looked ok excpet for some tac marks….. but then I was like ummm look at the front its uneven and short 🙁 Right away she said that it would not do, they can not fix it and I get a new dress!! I was happy but so sad, this was my dress, I started to tear up. I was sad that this had been my dress for the past year and all the time we spent already altering it, I told her I wanted to try the size down since they had to take it in. It fit perfect except for the the top of the bust needs to be let out a bit and the hem again needs to be taken up and a bustle needs to be added. She was so nice and felt terrible about the dress, (eventhough she had nothing to do with its problems) She spent 3 hours with me making sure everything measured out and modified the bustle so it looked the same and was less points, cheaper and easier to put up, she was so wonderful and assured me it would be ready on Thrusday.
But still, I was there for 4 hours on Saturday and 2 hours on Friday and now I have to go back again on Thursday. I got a refund for the 5 bustle points they took out, but I feel like its not enough, i want more compensation. I talked to the manager and told her the girl who worked with me and gave me the new dress was amazing!!! She turned this terrible experiance aournd but I am still very upset about how much time I have spent at the store. I want a discount, she said she would have to talk to corporate, I said yes do, I may contact them as well since this is 2 weeks before my wedding and 2 days completly wasted….. Im angry and so nervous about this second dress not turning out right either….. This has been the most stressful part of the entire wedding planning process, so I guess Im lucky but this is a big deal and its so close to the wedding, what a mess, what a nightmare!!!! UGGGG
Sorry for this being so long, just really needed to vent!