(Closed) Wedding Invitation Fiasco!

posted 4 years ago in Paper
Post # 3
Member
2353 posts
Buzzing bee
  • Wedding: November 1999

O my goodness what a nightmare. that is downright harassment  if u ask me. I’m sure they can’t do anything to ur reputation and all u have to do is contact ur local news to run a story on them (they can do that without revealing u r identity as a victim). Ugh I swear criminals r getting so much worse with the internet being such a big part of our lives. I’m sorry u had to deal with this. sounds like u handled it as professional as possible.

Post # 4
Member
11287 posts
Sugar Beekeeper
  • Wedding: April 2012

@bransam:  some people are so brave hidden behind a computer.  did you continue to post your poor review?  etsy should know about this.  they will not allow her to operate on their site.  however, as many other fraudulent sellers do, they will just open up under another name.

op, i hope that you finally got your invites out and have a lovely wedding.

Post # 5
Member
755 posts
Busy bee
  • Wedding: May 2014

@bransam:  I am so glad you posted this.  I had considered an invite on ParcelPostWeddings, but ultmately went with something else.  They sound like vile people, and I would definitely pursue this with Etsy.  If this happened to you, I’m sure it has happened to many other brides!

Post # 6
Member
1 posts
Wannabee
  • Wedding: July 2013

Bransam!!!!!! I am going through the same thing with this WITCH!

My Etsy username is the same, so you can see my current review and see that my ordeal was very much like yours.  [moderated for privacy] or whatever her name is offered me a full refund the day after my review went up.  When I didn’t immediately accept, she outright threatened me, too, and left appaling feedback on my page stating I hacked her PayPal and I am a theif. She told me that it would remain permanent if I did not accept the refund and change it to a positive review.  Blackmail, if you ask me.

I have contacted Etsy and will not be emailing her back until Etsy steps in.  PLEASE PLEASE PLEASE do the same.  It is clear this is happening to many of us.  I am trying desperately to prevent it from happening to another bride.  I don’t wish this headache on anyone else!

Post # 7
Member
474 posts
Helper bee
  • Wedding: August 2013

@nutmeag22:  I would keep bumping this so others can see this.  I have a feeling Bransom came on WB just to warn us

Post # 10
Member
1 posts
Wannabee
  • Wedding: August 2013

I wish I had seen this post sooner. I went through almost the exact same fiasco with the exact same vendor.

I was told on 4/16 that my invitations would print and ship in 2 weeks. I didnt receive them until the end of June. To make matters worse, she did not send everything I ordered, there were typo’s on the envelopes too.

The only time she would respond to my text was when I threatened to go to my bank which I still intend on doing. She said she would refund the product that she didnt send but i dont believe I will ever get it.

Now looking on Etsy her shop no longer exists.

I learned my lesson the hard way, read reviews!

Post # 11
Member
140 posts
Blushing bee
  • Wedding: July 2014

OMG! I LOVED the invitations on ParcelPostWeddings and was just devastated when I just saw the shop no longer exists. I even went as far as to Google the shop owners name….and I am SO glad I came across this post. I’m so sorry you ladies went through this hassle, but I so appreciate your sharing the experience so we all know to steer clear.

Post # 12
Member
29 posts
Newbee
  • Wedding: August 2013

I wish I would have come across this sooner. This person, whichever name or shop she is using now refuses to give me my money back and I have not even gotten a single item from her. I initiated contact with [moderated for privacy] from her original shop on Etsy called parcelpostwedding on May 13, 2013.  I was looking to buy wedding invitations that she had listed for sale. As we all know wedding invitations are very time sensitive and need to go out 6-8 weeks before the wedding. My wedding is on 9/14 so i started the process a couple months early to make sure there was no reason I wouldn’t be able to get my invites out before the 8 week mark. [moderated for privacy] had said that after proofing was settled it would take about 2 weeks so I moved forward. She also mentioned that she preferred to use personal email so I began contacting her through her personal email address instead of through Etsy.  When it came time to pay [moderated for privacy] gave me a link for a different shop in Etsy called Ohcarapapers and the shop owener was named [moderated for privacy]…I thought this was very odd so I emailed her back to make sure it was correct and that I was not paying the wrong shop. She assured me it was correct and that it was the shop that production was out of. I paid for my order in full ($295!!!!) on May 24th and we were completely done with proofing on June 6th. I did actually enter into a contract that she made that stated production time would be 3 weeks which I was okay with because I would still have them by the end of June and able to get them out before July 14th no problem.  [moderated for privacy] ended up waiting until Monday June 10th to go to production but also said that it really shouldn’t take more than 2 weeks. About a week into production I emailed just to check in and get an update…It was a Monday..I then ended up emailing her Wednesday and Friday and didn’t hear back. I started to worry but she finally responded and apologized because her sister had a baby. I didn’t think anything of it after that and [moderated for privacy] said it was still looking like 2 week finish. I didnt hear anything again. I emailed her at day 1 of week 4 same thing, emailed her on a Monday, Wed, Fri. Once day 1 of week 5 hit I tried calling. Tried Texting. Tried convoing through Etsy and nothing. I finally came to the realization that I would not be getting my wedding invitations on time. It is July 17th and I still do not have them. I am past my deadline that she was aware of. In the contract that she made me agree to I stated I needed them by June 30th. She was okay with this and moved forward. At this point I sent her one last email saying I would like to cancel my order and asked for a refund. Then she finally responds saying only that we will need to initiate a postal insurance claim. I repsonded and asked her for the package tracking number if it was shipped..since I never even got so much as a production update. She replied saying that USPS ground service did not come with a tracking number. Which I find it strange that she insured the package but didn’t track it. I also asked other Etsy sellers and they assured me that it could be tracked and little to no cost. So I stated again that I would like my order cancelled and money refunded in full. She asked how I paid, again strange because all Etsy sellers have to do is check their sold orders.  I asked again when I could expect my refund with no response..then told her I would be expecting it in 24 hours or I would be filing a case against her with Etsy. Well….[moderated for privacy] was smart and marked me as shipped the day after I paid on May 25th and I didn’t catch it because I never thought to look at my receipt after I paid. She went in and changed it knowing I wouldn’t look. I have tried appealing with Etsy but they said since I am past the 45 day mark after shipping there is nothing they can do. I have even told them I can prove that she didn’t ship on that date and have every email correspondence from her. They did not care. All of this shops feedback is horrible, but of course it wasn’t bad before I made the purchase. If you check out the shop feedback everyone is having the same problems I am. I was forced to buy invitations elsewhere and rush order because they need to go out. [moderated for privacy] still is not responding to my refund request, Etsy will not help me.

I did just file a case with IC3 a few hours ago. But I don’t know what else to do. Etsy refuses to help. I have emailed them countless times. And she will not respond in regards to my refund. :(((

Post # 13
Member
1 posts
Wannabee
  • Wedding: November 2013

Hi Ladies,

 

I am also going through the same thing with her right now!

I found her through Etsy back in March this year. I really loved the invites and she said she will custom order them in my requested colours and style etc.

 

We emailed on ETSY a couple of times then we talked through my private email address as she was sending me photos of other styles.

When I agreed that I wanted to go ahead with them I didnt even think twice (being ETSY) I thought the stores would all be ok to deal with and I gave over my credit card details to process $342.00

 

On the 14th March I agreed to book my invites with her. Every day prior to this her communication was great, couldnt fault it to be honest.

Little did I know this would be the end of it!

 

We customised my invites and I advised I was happy to go ahead.

Then time after time she would send me the wrong colours and styles saying is this what your after I just want to confirm, at which point I was so frustrated I asked for a full refund and I said her service was bad. She was quick to reply and rectify things. She advised me on 27/5 that it would be going to the printer.

 

Over the next couple of weeks I had been in touch with her to see if she could help with making programs in the same font and style as the invites, her pricing was too expensive so I just left it.

 

On 23/06 I asked for an ETA on the invites at which point she advised me they will be shipping that week.

 

On 4/07 I followed up again and on 06/07 I got a reply saying they would be sent on Monday.

 

At this point I felt something wasnt right so I did some reaserch online and came across this post. I was so angry but I didnt say anything to her in hope she would at least send me SOME of the invites I have paid for.

 

Since then she replys only after a few emails when I demand that she replies to me with a tracking number.

 

On 9/07 she advised they were shipped over the weekend.

Since then I emailed her 3 times asking for a tracking number.

 

I wrote another email today asking what was going on, are they even going to come etc to which she replied that she thinks they have been lost in the mail.

 

That was breaking point for me. I replied saying that if the invites dont arrive within 1 week and if I dont get a full refund I will be lodging her details with IC3.

 

I told her I was aware of her doing it to others and I know all the business names she trades under etc.

 

I dont expext that I get my invites or a refund.

 

I wish I did a little more investigating before I went with her! I can only blame myself but I hope she gets whats coming to her and that no other unlucky ladies go through this!

 

Luckily shes off ETSY now, I guess it wont be long until she scams another way though!

 

Post # 14
Member
29 posts
Newbee
  • Wedding: August 2013

Bees! I found her real name: [moderated for privacy]. Don’t know what to do with the info but thought I’d share. Still no replies from her about my refund. And she has been doing this along time. Idk how she isn’t incarcerated. I filed an IC3 against her and a BBB against Etsy. If you haven’t at least filed an IC3 do it!!! We’ll be stronger together and it was really easy too!!

 

Post # 15
Member
29 posts
Newbee
  • Wedding: August 2013

Oh! And btw I think she is still on Etsy… Brand new shop opened last week called bluebirddesigns01. Strikingly similar invites. I’m sure she opens different shops, gets a couple good feedbacks and then scams the rest. I am determined to stop this!!!

Post # 16
Member
82 posts
Worker bee

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