Post # 1
I’m hoping I can get some advice on how to handle my nightmare issue with my wedding photographer. I hired her through craigslist and even though she’s never done a wedding, her pictures were fantastic. I decided to take a chance after meeting with her and she was great during the wedding. Fast forward, 2 wks later she sent me 4 photo edits as samples and they were also great. A wk later, she sent me 700 preview photos of my wedding pictures. To my dismay, the a good chunk of the 700 photos were the same exact pictures but were either blurry or objects in the way. The quality was no were near her other photo edits. However, the worst part is that she did not capture the image of my first kiss or me walking down the aisle – which I do not understand how in the world would you miss that.
I’ve emailed (I was nice on the email) her explaining why I am upset with the photos and asked her to call me to work out a situation. It’s been 2wks since I’ve heard from her. She emailed me once saying she’ll call me to work something out but I have yet to hear from her. Since then, I’ve been emailing and phoning with no respsonse. On top of it, she was recently just written up on a blog as a new and upcoming photographer.
What options do I have in this situation? I just found her address – can I take any legal actions? I still do not have my photos. Please any help would greatly be appreciated. I’m so upset about this whole situation.
Post # 2
I’m not sure there is anything you can do. You have the pictures, 700 of them. You just don’t have the pictures you wanted. If she didn’t take the picture, she can’t get them to you. Unless you want her to totally restate your whole wedding, what can she do?
Out of curiosity, what do you want her to do to “make this right”?
Post # 3
- Wedding: July 2014 - Prague
Sounds like you’re looking for money back? Good luck. Did any of your guests take pictures? Because I have LOADS of first kiss and walking down the aisle pics from guests that are great! Maybe you can get something you are happy with from some friends.
Post # 4
I do not have the 700 pictures – they are only preview of the pictures so they are very low resolution. If I were to print them, they would be blurry.
To make it right, I thought she could give us an one hour photo session with us re-doing our first kiss. I think that’s pretty reasonable, no?
Post # 5
What there any sort of contract or written agreement?
Also, what do you mean she sent you 700 preview photos? They were not re-touched or anything? I’m not a photographer, but I thought they would just send you a final product, not 700 images to get an idea of what is to follow.
Post # 6
Did you specifically talk about the photos you really wanted her to get ahead of time? First kiss seems obvious but then again you knew it was her first wedding (and probably got a deal because of that), so maybe the right expectations just weren’t set.
Post # 7
Unfortunately, I’m not sure there is anything that can be done other then getting the photos you saw the previews of.
This is sadly the risk you took when you hired a non-professional. Or at the very least by being the guinea pig for her first real wedding.
Hopefully at least the price you paid reflects that.
I don’t see what a fake first kiss photo shoot will acomplish. It won’t be your first kiss, it won’t be your wedding day, you could take that same picture with your Iphone.
Post # 8
Nope, none of the photos were retouched. The contract said she would deliver the pictures. I knew I was taking a risk.. but I am still shocked the first kiss was missed.
Andielovesj, regardless it’s not my wedding day or my first kiss – I still want a redo and no.. the iphone won’t be the same!
Post # 9
Pretty much you are bound by your contract. The only way you’ll get a “reshoot” of your first kiss is if she agreed out of the goodness of her heart (or in order to avoid a bad review). At this point, I’d look at your contract to see if there’s a time limit she has to deliver the pictures she took since she hasn’t even done that yet, and point that out to her via email. She is obligated to do that, at least.
Post # 10
blee: I would email her again and ask for what you want. Maybe she’s afraid of confrontation
Post # 11
Ok so first thing you need to do is to get those 700 photos. Since she wont answer your call/emails/texts you could try calling her from a payphone so she wont recognise your number and just be really nice and just be all like ‘im so excited to see the photos all edited, Im a bit worried about their being no first kiss photo though is it possible you missed it out of the preview?’
I also don’t think that you can reshoot a first kiss unfortunately, you could ask for a shoot to get some more pictures of the two of you and a photo kissing back where you had your first kiss which would still be lovely but she just messed up big style on that one a sthats a moment that cant be recreated. I would try find a guest that took a photo of your first kiss and edit it to make it look like a pro which wouldn’t be hard.
You could also buy a program like photoshop or coral paintshop pro (I think coral paintshop cost like £50) and edit the photos to how you want them. For some reason my photographer gave all my photos a yellow tinge making my pale skin almost orange, so I used coral paintshop and applied a white balance to every photo which corrected them instantly… sometimes its just easier to edit them exactly how you want them.
Alternatively there are services online that will edit the photos for you.
Sorry I cant give any more advice, just get those photos, try get as many guest photos as you can and focus on the photos that you love…. as long as you have a few that you love and can be framed then the others wont matter to you in a few years time
Post # 12
This almost happened to me. I hired a newbie, too. He assured me that he had done weddings previously. He turned out to be very unreliable. Luckily, we took engagement pics with him. He only gave use three pics, two of them being the pics of the ring… One night I was so stressed that I broke out in a rash. I called and messaged around. I found another photographer like a month and half before the wedding or so. This guy actually took pics of a girl that I know, to my surprise! I tried to communicate with the previous jerk to get my photos and when he failed to give them to me, I fired his a*s! The new photographer was super helpful and really kind. He also had great reviews.
I am so sorry that this happened to you. A newbie should only be the second photographer for a wedding. I don’t think that they should handle that responsibility on their own. I don’t know if there is anything that you can do except get your first kiss pics, etc from a totally new professional photographer. This will mean spending more money inevitably. But honestly, they will look how you want them to look. Judging from the wedding pics her work is not what you are looking to find. I hope you can get at least some nice pics from this. My sister in law might as well have been the second photog, she got a bunch of great wedding pics with her phone…