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***Note: this post was initially pulled as SPAM because the vendor didn't appreciate true things being written about him and I didn't respond to the email (which was sent on a Fri afternoon to an old address) within 48hrs. I also posted this review on WeddingWire, but it's been disputed for the same ridiculious reasons. **
Please comment if you've experienced the same thing- or if you want your opinion to be heard. WeddingBee needs to hear what their community has to say, otherwise this is just another ratings site run by vendors.
I’ve gone back and forth on how and when to write this review. Jonathon Campbell Photography was the worst experience I had while planning my wedding. Instead of being excited about flowers and a wonderful future with my fiance, I spent time worrying about money that was owed to us and how I could get out of his contract.
After taking our engagement pictures, Jonathon and Sharon claimed that we needed to begin payment on an album that we had not contracted for. After proving that we weren’t contractually bound to the album, they essentially held our engagement pictures hostage and said if we wanted to talk contracts, we could have them after the wedding. This was after receiving several emails from Sharon claiming the disc was in the mail.
Jonathon gave us the option to excuse our differences and get a new photographer (and receive our deposit back), or to put this behind us and have him shoot our wedding. We chose the former, offered to pay the price of our engagement shoot $400 (even though we didn’t and still don’t have pictures) and elected to find a new photographer. Upon doing so, Jonathon Campbell said he would need us to sign a document letting him out of the contract. When we looked over the contract, we saw that Jonathon Campbell Photography was trying to limit our speech (or our friends’ speech) about this incident via text or voice. Naturally, we refused to sign this document which limited our freedom of speech. Jonathon Campbell Photography then denied the return of our money, since we would not sign a contract that threatened our right to speak about this incident. One of the most frustrating parts of this whole situation is that Jonathon and Sharon Campbell have never attempted to apologize for forcing us to purchase an album that we hadn’t agreed to.
My husband and I were married August 14th, 2010 and we have still not received our deposit back from Jonathon Campbell Photography. We have since filed a complaint with the Better Business Bureau in hopes that no other brides and grooms will face a situation like this- during what’s supposed to be the happiest time of their lives. After this experience we chose the top photographer in Nashville, with the highest package we could afford. It was worth it.
Sometimes I wonder about sites who pull all negative reviews and only posts good reviews. I mean, what is the point then?
what a horrible experience! i'm sorry you had to go through that. i would continue to post reviews about this guy until BBB contacts him. i can't believe he would even limit your speech in a contract. that's unbelieveable.
I've already contacted the BBB and now he has a C-. Still working on combatting it to date. He flags everything I write as spam. What a loser, too? I mean honestly, be a good photographer and take pictures instead of stalking your reviews online.
This is funny. I remember your old post where someone came and jumped all over you like a red ant on rice vinegar (whatever the hell that means!) If you don't like someone, put it up, you both bring your evidence and an impartial judge shall make a ruling. All these backdoor shenanigans has left a bad taste in my mouth!
Oh darn! I didn't even see what that person posted! Wish I could've seen it. As far as I know all comments are gone, but let me know if you still have it
I 100% remember reading your post about this previously as well! No one had commented yet, but I find it disheartening that the bee would remove your post. You're posting a negative review and your side of it. If the vendor wants to prove you wrong, they can post their own side as well.
i would like to hear mrbee/the moderators' side of this story, because it just seems so wrong they removed the original.
Did they remove this post because of the T3900 girl or whatever her SN is? Because if so she isn't even the vendor! I'm so glad you reposted this.. it is frustrating to feel like you don't have an outlet to complain about a vendor.. shame on WB for pulling it!
She used them for her wedding and they're super best friends now, which makes sense to defend your friend. But in the situation I think it rendered him less credible, that his friend had to come to his defense and not just another bride that had a good experience.
I wonder how long before they complain about this one too and try to get this one pulled off as well.
That'll be interesting for sure, @wanderer. I feel bad that people were so enraged at each other and that things got personal on the last post about this. There really isn't anything personal about it when you take out all of the details.
We paid $1250 for pictures (engagement & wedding)
We had our engagement pictures taken
Photographer still has our $1250 and engagement pictures
------
Another funny thing is that the photographer initially accused us of being cheap. The new photographer that we got was 3x his cost.
Thats so weird I just went back to check that thread and it was gone. I was confused why it was taken down.
I really want the folks who run this site to come and remedy this situation or explain what happened because it seems someone out there is pulling some invisible strings.
I thought I would respond to this because I want to keep it at the top of the Boards so people read it! I am confused why the previous post was pulled. Good for you being brave and posting a bad review. Sounds like this vendor just wants to sweep this bad situation under the rug to keep his business up. A bad experience is a bad experience. Good for you for posting this review on wedding sites and reporting him to the BBB. Obviously if the BBB recognized the situation as you explain it, then what you are saying is true!
Good luck! I hope you get your money back, but I am glad that you were able to find a photographer who took beautiful pictures on your wedding day. :)
I'd like to focus on the situation at hand, but for anyone who is interested in seeing how great our new photographer turned out (blessing in disguise) I've posted a link to those pictures
http://www.grayphotograph.com/blog/?p=7525
But I would really like to keep this thread focused on how to stop awful vendors like Jonathon Campbell Photography from thinking that they can run all over brides. Clearly he doesn't know me well enough- because I won't stop. He's hurt me and it's passed, but I'll do ANYTHING to keep this from happening to another bride. And I thank everyone who's commented on here in support of me. We should demand that these websites maintain their integrity.
@sgarrison2: I remember the other thread. THere were a LOT of comments from that one poster. I was surprised she was getting so heated. ANyways, I dont understand why your old post was removed. I hope you get your money back!
@sgarrison2: on a brighter note... you, your husband and your wedding pictures are all GORGEOUS! i have a friend getting married in nashville and i will definitely be showing her your photos.
1) GORGEOUS wedding! I got married in Nashville in May (at The Hermitage), and it's so fun to see another Nashville bride and how her wedding turned out!
2) I commented on your other post, and I am SHOCKED that it was taken down. I want to know why.
I agree with those who want to know why posts like that are getting removed. And your new photographer did a fantastic job!
I've just linked this thread on my Twitter [Link Removed per self-promotion policy] because this topic deserves much more publicity then just my specific incident...guess that's why the local news talked with my husband.
@sgarrison2: WOW! I really hope you get either your money back or your engagement photos!! Also, $1250 is NOT cheap for E-photos...we only paid $400 for ours...
Ephotos? We didn't get any photos...
Again, we never received any Digital or Physical copy of the engagement shoot...they just blogged about the shoot. Unless you count an email with 3 low res files to put on a save the date postcard.
OH, AND THEY USED US IN AN ADVERTISEMENT.
We've got the screen cap to prove it, and I bet they didn't know we knew about that...
@PitBulLover: She paid $1250 total--as in $1250 for them to shoot her whole wedding, epics included. And they didn't give her the epics and they didn't shoot the wedding. Hence the problem.
$1k+ was the first payment for the two shoots: engagement and wedding.
It wasn't the total cost of the whole package, that was just the first payment we made.
I guess the first thread with nearly 50 comments is lost in oblivion since the vendor complained (google cache still has it), but I hope some of those who contributed to the first thread can re-voice their thoughts here.
If the experience can be documented and made public on the internet, hopefully future brides will be able to see some of the things we had to overcome and it will help them.
I remember your original post and am confused as to why WB would pull it. I would love to hear an explanation from an admin...
Thank you for re-posting. I truly believe that some people can have wonderful experiences and some can have awful ones all with the same vendor. Personally, I like to hear both sides (good and bad) so I can make a fully informed decision.
Thank you again for re-posting. I am so sorry that this happened to you and I hope you are able to resolve it. Brides have enough stress as it trying to plan their weddings, they deserve to know about underhanded or unprofessional vendors. Thank you for spreading the word.
FWIW, it really was a blessing in disguise, your photos are beautiful!!!!
I know that you never got the epics - I was saying that I hope you get them because you already paid for them but havent received them!!
Anyways, I still cant believe your other thread was deleted!
@sgarrison2: You are def right about the blogging. I just went on their site and they did blog you! Too bad that you never got those pictures from them! That would make me so mad and you lost so much money on them too!
@PitBulLover: definitely deleted, but thanks to you and everyone else commenting here we can hopefully bring the discussion back.
TinyTina: definitely a blessing in disguise :)
jaylii9: Blogged us, used us in ads, and so on...
SO I just found the pictures from your E-session - they are absolutely gorgeous and it makes me sad you dont have them because Im sure you guys would love to have at least a couple framed photos from this session. Have you been able to somehow get the images saved onto your computer at all??
I have to say I think it is VERY wrong of Weddingbee to delete your original post. There was nothing in that post that warranted it. It also makes me wonder if we can trust ANY of the reviews that are on these sites. Reviews are there to give the good and the bad. If all they do is give the good, then they aren't worth the space they take up on the internet.
Shame on you Weddingbee and Weddingwire.
Seriously...where are the hostesses or someone who knows what happened? We would really like to know why that post got deleted. I've been a member of WB for quite a while, and I've recommended it to many people, despite being mildly annoyed with the level of moderation. This, however, is way over the top, and I'm really disappointed. Is there an explanation?
I want answers from WB right now. Why did they take down your original post? Even MightySapphire posted that you didn't break any rules. It's some shady shit for sure. And that other person that came in and start attacking everyone ruined his business anyway by her poor attitude. She had his business listed as a sponsor on her blog. Shady? Yeah.
I remember that other thread. I can't believe it was taken down. That's ridiculous!
ETA: it's pretty disappointing because the pictures of you on his blog are absolutely beautiful and it makes me sad you can't have them!
Bump-until someone from WB answers why they took it down.
I agree that WeddingBee shouldn't have taken the original post down. If the reason they took it down is because the vendor is an advertiser, then I think it is incredibly shady. WeddingBee, WeddingWire, etc needs to remember that without brides, they would have no advertisers.
Dear WeddingBee, we want answers.
Wait, despite the dispute with him and the fact that he has your money AND your pics, he still blogged your photos?! That's ridiculous! He should be ashamed of himself.
And weddingbee should be ashamed, too, if the reason behind the removal of the original post was because he is an advertiser. I was hoping this place could be more impartial than that.
I have to say.....I'm wondering why the original post got pulled as well. I remember the original post and what the photographer did is just horrible.
Where are the moderators???
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