Wedding Picture – Still waiting?!

posted 3 years ago in Photos/Videos
Post # 3
Member
1838 posts
Buzzing bee
  • Wedding: May 2013

ours was 7 weeks. it stinks that she isn’t doing what she said she would do and isn’t responding to emails…not sure what to suggest.

Post # 4
Member
4223 posts
Honey bee
  • Wedding: August 2013

I would send one more email, saying that if he/she does not respond, you are going to assume she is not going to follow through with the contract. Then I’d be talking lawsuit. 

 

Post # 5
Member
236 posts
Helper bee
  • Wedding: October 2013

@HappySky7:  +1.

Photographers DO get busy, and I have seen people wait months and months… but they expected it.

The issue here is not you being pushy (you aren’t), the issue is that you had an agreement and she could not be professional enough to communicate with you. Ignoring someone’s emails like that is not cool at all. Agreeing and not following up is also a huge red flag.

It’s not like you are being a demanding bitch, she is just being a crappy photographer.

Post # 6
Member
306 posts
Helper bee
  • Wedding: November 2013

@echapman:  I have to agree. 

You are not being pushy. You want what you were promised in the contract. She is being completely unprofessional. You need to call her, don’t send an email, and ask for your pictures, not a sneak peek at this point she has gone way past her dead line. 

 

Post # 7
Member
631 posts
Busy bee
  • Wedding: August 2014

@HappySky7:  A lawsuit? Really? Why do people jump to lawsuits in these situations? A lawsuit would be incredibly expensive and unproductive.

 

 

 

@lathnamas:  It’s incredibly easy for photographers to get behind. Sometimes things happen in our personal lives that delay the editing process. I’ve had an illness put me behind two weeks on every wedding I was editing during the height of wedding season and that was incredibly stressful. She should be upfront with you about it though and let you know what is going on. My suggestion would be to write a short, firm email asking for the specific date that your images will be ready, reminding the photographer that it is 3 weeks past the contract deadline. Throwing around threats of negative reviews and lawsuits isn’t going to get you your photos any faster and will probably burn bridges so just try to get a new deadline date and hold her to that date. 

ETA: 7 weeks is still well within the norm for editing. My clients get images in 8-10 weeks. It sounds like your photographer overpromised and underdelivered rather than the other way around.

Post # 8
Member
2782 posts
Sugar bee
  • Wedding: November 2013

@lathnamas:  I think the hardest part for me would be:  she tells you turnaround is 4 weeks, you ask if it really is- she again says it is- with 6 weeks at the latest- and THEN- communication is extremely poor.  Sh*t happens, people get busy- but SHE should have been preemptive and contacted YOU first- to let you know she’s really busy, but she’s working hard and hasn’t forgotten, etc….

Photographers are EXPENSIVE- and I would require excellent service!

Post # 9
Member
1768 posts
Buzzing bee
  • Wedding: June 2014

@mariematt:  regardless what is the norm, if something popped up, I think the concerning thing is that the photog has ignored her emails. If you’re sick or have a family emergency, then you contact your clients and say “sorry, I’m sick, it will delay your photos two weeks”. Her photographer and contract told her 4 weeks max. If her photog can’t fufill that, then it’s a breach of contract, same as if the photog just didn’t show up. I agree that a lawsuit is probably a harsh action at this point in the game, but I would be just as concerned as OP.

@lathnamas:  OP, I would email and send a certified letter to the photog saying that you’ve asked for your photos multiple times and are now X number of weeks passed the four week deadline. Ask for a promised completetion date, no other excuses.

Post # 10
Member
4223 posts
Honey bee
  • Wedding: August 2013

@mariematt:  Really? because here small claims costs $70 to file, and photographers cost several thousand. 

You can bet if I breached contract a photographer would be all over suing me, so fair is fair. 

 

Post # 11
Member
244 posts
Helper bee
  • Wedding: June 2013

That sucks!  While I understand photographers get busy that is ridiculous.  Our wedding was on 7/27. Our photographer has been steadily booked this whole summer and still posted our sneak peak on Facebook, 5 days after the wedding and put up our blog a week and 5 days after the wedding and she went on vacation a few days ago.  She told us we’d have the rest in 2 weeks.

 

To not even have a sneak peak after 7 weeks is ridiculous.

And if she is behind like others said then she should at least reply promptly to your emails and let you know that. 

 

Post # 12
Member
395 posts
Helper bee

@HappySky7:  sue her? I’ve had numerous clients breach various parts of my contract numerous Times. never sued them. Didn’t feed mE dinner? Sue them! Had family members at the couples shoot shooting over my shoulder? Sue them! Payment late? Sue them! She should be keeping her promises and communicating better. That’s for sure. But I’m seriously doubting that making the situation adversarial and nasty is really going to help. 

Post # 13
Member
395 posts
Helper bee

@lathnamas:  don’t feel bad for being persistent at this point. It literally takes 20 minutes to give you a sneak peek of 10-20 images. She should of at least given you that! 

Post # 14
Member
4223 posts
Honey bee
  • Wedding: August 2013

@Jbbee:  ok. Obviously you have a different perspective as a photographer verses being a client. in the op’s case her photographer clearly lacks the work ethic you have. my experience with my photographer is very similar. A contract is a contract 

Post # 15
Member
631 posts
Busy bee
  • Wedding: August 2014

@HappySky7:  Client or photographer, advising someone to sue in this situation is just plain bad advice. 

Post # 16
Member
4223 posts
Honey bee
  • Wedding: August 2013

@mariematt:  ok. That’s your opinion. Op asked what others would do. That’s what I would do. The thing about advice is you can take it or leave it, agree or disagree. 

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